Senior Program Officer

Job Overview:

The IRC serves as "replacement designee" for Kansas, administering benefits outlined in ORR regulations through a newly created Kansas Office for Refugees (KSOR), based in Wichita. The Senior Program Officer is responsible for maintaining program quality and ensuring client access for KSOR-funded partners in the implementation of ORR-funded Refugee Cash Assistance (RCA) and Refugee Support Services (RSS), including set- aside programs. The Senior ProgramOfficer supervises staff whosupport these activities through quality assurance activities, training, policy interpretation, monitoring, evaluation, and the provision of technical assistance. In addition, theSeniorProgramOfficerisresponsibleforoverseeingthedesignandimplementationoftheWilsonFish TANF project, including supervision of the staff. This position develops and manages relevant KSOR communication with private and public sector stakeholders. The Officer is also responsible for facilitating connections between the program team and other departments within KSOR to ensure a streamlined approach to program-led projects and tasks.

MajorResponsibilities:

ProgramDevelopment:

• LeadthestrategicplanninganddesignofORR-fundedintegrationprogramstomeettheneedsof refugees inKansas.
• DeveloptheKSORAnnualOutcomesGoalPlanandKSORAnnualServicePlanforsubmissiontoORR.
• Developcontentforfundingapplications,as appropriate.
• ContributetothepreparationandreviewofKSORfundingopportunities,partnerplansofoperations, proposed outcomes, and budgets.
• CoordinatewithKSORteamtomakefiscalyearfundingallocationdecisions.
• Remaincurrentonallfederalregulationsrelatedtotheprogramportfolioandensurethatallprograms operate within corresponding federal regulations and guidelines.
• OverseethedesignphaseoftheWilsonFishTANFprojectfor Kansas.

ProgramMonitoring,AnalysisandEvaluation:

• EnsureprogramqualityandclientaccesstoRCAandRSS(includingallset-aside)programsinKansas.
• EnsurethattheRCAandRSSprogramsoperatewithinfederalandstateregulations.
• EnsurethatKSORprogramactivitiesaremonitoredmonthly;shareanalysiswithKSORmanagersand partners on a regular basis.
• Overseedeskmonitoringandqualitycontrolofsub-grantee activities.
• Activelyparticipateinannualonsiteand/orremotemonitoringactivitiesincludingcasefilereview,activity and service observations, staff and client interviews, and exit meeting preparation for CMA and RSS (includingallset-aside).
• Manage the KSOR client grievance process in collaboration with the Senior Partnership Officer and the DirectorandmeetwithclientstoaddressconcernsbroughttoKSORrelated to theservicesreceivedfrom partners.
• CollaboratewiththePartnershipdepartmenttoensureeffectivecommunicationandresourcesharingin underserved communities.

PartnerTrainingandCapacity:

• Manageprogramimplementationthroughregular,systematicreviewandupdateofproceduralmanualsand forms.
• IdentifytrainingneedsrelatedtothedeliveryofRCAandRSSprogramsinthestate.Coordinateand facilitate training designed to improve program quality and service delivery.
• ProvidetechnicalassistanceandtroubleshootingrelatedtoCMAandRSSprogramstopartners throughout the development and life cycle of the contract.
• Meetregularlywithpartnerstodiscussprogressandchallengesrelatedtomeetingprogramgoals

Reporting:

• Collect,organize,andanalyzedataonstatisticsandtrendsrelatedtocontractdeliverablesfor reporting purposes and to determine the need for technical assistance to partners.
• Supportthedevelopmentofallprogramreportsandtaketheleadinwritingsemi-annualreport narratives.

CommunityEngagement:

• Participateinpreparationandimplementationofannualoutreachplanforengagingwithprogram- related partners.
• DevelopandmaintainrelationshipswithrelevantState officesandprivatestakeholders,stayinguptodateon key funding streams from federal government to state agencies.

LeadershipandPeopleManagement:

• CloselycoordinatingwithIRC'sHRdepartment,managerecruitment,hiringandtrainingofdirect reports.
• Meetonaweeklybasiswithdirectreports,providingcoaching,feedbackandlearningopportunities to encourage their professional growth.

General:

• Supportoffice-wideadministrativeandcriticalinitiatives.
• Otherdutiesasassignedbysupervisor.

JobRequirements:

Education:

• 4yearcollegedegreeinrelevantfieldrequired.Graduatedegreeinmanagement, international relationsorsocialwork preferred.

WorkExperience:

• 4/5yearsofexperiencewithfederalprogramoversight(preferablyORRprograms), monitoring, compliance, and reporting. 1-2 years of prior people management experience desired.

DemonstratedSkillsandCompetencies:

• Experiencewithrefugeepopulationsorothersimilarlyvulnerablepopulationsstronglypreferred.
• Excellentdiplomaticandcross-culturalskills,withtheabilitytoworktogetherwithavarietyof stakeholdersacrossmultiple teams.
• Programdevelopmentandimplementationskillsdesired.
• Excellentanalyticalskills;experienceanalyzingandinterpretingdataforprogramdevelopmentand reporting purposes.
• Self-starterwithexcellentproblem-solvingskillscombinedwiththeprovenabilitytomulti-task, prioritizeduties,andmanagetimeeffectively.
• ProficientinMicrosoftOfficeapplications(Word,Excel,Outlook);Experiencewithdatabasesand applications preferred.

LanguageSkills:

• Fluencyinwrittenandspoken English.

WorkingEnvironment:

• Standardworkenvironment.Expectationtotravelwithinlocalcommunityforpartnermeetingsandevents. Expectation to occasionally travel and participate in meetings throughout the state.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

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