Administrator, Applications

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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

• Analysis and Problem Solving.
  * With minimal assistance, evaluates user requests to determine feasibility and cost & time required.
  * Provides and/or implements recommendations and solutions.
  * Formulates documents and communicates plan outlining steps required.
  * Provide technical support and assistance as required to strengthen relationships between eHS and other DH departments and various Office Tools.
  * Implements change or perform necessary system changes as deemed necessary. Communicates and/or trains users in affected user departments.
  * Monitors daily maintenance and/or error reports for data accuracy and maintains records of quality control.
  * Performs necessary corrective actions for any rejections or notifies responsible department.
  * Performs analysis and institutes quality checks and measures for areas/ applications of responsibility.
  * Identifies and resolves system and procedural problems quickly and communicates to management and/or affected users.
  * Effectively gathers information and performs analysis to meet the requirements.
  (50%)
• Communication and Documentation.
  * Communicates and intervenes appropriately with vendor or departmental personnel when required or requested to help resolve issues.
  * Maintain updated documentation for all procedures.
  * Ensures documentation is available for co-workers during absences. Remain current on reviewing Vendor, enterprise and departmental correspondence.
  * Make formal and informal presentations both orally and in writing.
  * Provides and maintains documentation as required or requested for application related training.
  * Completes work status and time allocation documentation as required.
  (20%)
• Planning and Organization.
  * Plans and organizes time effectively.
  * Integrate priority changes into existing work plans.
  * Anticipates resource needs and plans accordingly.
  (20%)
• Progressive responsibility.
  * Once properly trained, must respond to pages in a timely manner (according to department's established performance standards, which include a 7X24 on-call rotation a minimum of once per month and can be more frequent as required) to customer inquires and resolve problems related to fault detection and isolation.
  (10%)

• Bachelor's Degree Required

• 4-6 years Typically, five or more years experience in Healthcare Information Systems or a related field. Applicable programming or application support experience preferred. Required

• Understands software and hardware requirements of varied departmental systems.
• Understands the workflow and process requirements of complex application systems.
• Demonstrated ability to be the subject matter expert in supporting, maintaining and administering complex applications..
• Understands business function related to the application.
• Ability to communicate with both technical and non-technical employees across the enterprise.
• Demonstrated ability to program, and to write and perform system testing.
• Mentors less-experienced analysts on application systems to help build knowledge, skill and ability.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.