ESL Recruiter

This position delivers a wide range of student services to students entering the ESL program at Ocean County College with a focus on increasing enrollment and retention. The position will work to enhance community relationships through the delivery of extensive on-boarding and assistance related to the admissions and enrollment processes. The position will also administer the placement assessment for all ESL students for proper placement in the ESL program.

1. Serves as the primary enrollment agent and source of information to potential students and community as a whole; provides strategic assistance by understanding the ESL program including funding and benefits.
2. Represents the college at recruitment events to maximize exposure and increase enrollment; delivers presentations as requested.
3. Utilizes excellent customer service skills to assist students with various areas of the enrollment process including Admissions, Registration, Financial Aid, Advising, Payment and ordering of supplies.
4. Develops, implements and assesses recruitment and retention campaigns to increase enrollment of new students and retain current students.
5. Develops and analyzes reports to measure effectiveness of program in each community and makes recommendations that will lead to increased enrollments.
6. Participates in training programs in all student service areas and attends commencement ceremonies, registration days and other student events as directed.
7. Uses CRM and ERP systems to maintain accurate databases, aligns and tracks communications and assists with the enhancement of enrollment campaigns.
8. Develops and distributes creative marketing pieces and presentations to be distributed through various technologies and modalities in a fast-paced environment.
9. Related projects and duties as assigned.

1. Associate's degree or high school with two years of experience in ESL education, enrollment, admissions, or marketing requiring excellent customer service, communication, relationship-building and organizational skills.
2. Excellent presentation, verbal and written communication skills.
3. Ability to serve as a team or project leader.
4. Demonstrated proficiency in the use of Microsoft Office Suite and a relational database system; ability to create standard and new reports with limited oversight; prior experience with websites and online platforms.
5. Bilingual (Spanish).
6. Reliable transportation required.

1. Four years of experience in ESL education, enrollment, admissions, or marketing requiring excellent customer service, communication, relationship-building and organizational skills.
2. One year of experience using Ellucian Colleague, Ellucian Recruit or other CRM System.