Site IT Technician

Requisition Number: 98875

Site IT Support Technician

Location: This role is fully onsite in Plano, TX

Salary: $52,000.00 per year.

Now is the time to bring your expertise to a Services Technician role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a Services Technician with Insight, you will support endusers in person and remotely for the client. We will count on you to Install, Configure and Troubleshoot end user Software and Hardware issues (Windows, Android, iOS and Some Mac OS). Along the way, you will break fix work as needed.

What to Expect

We're legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offer all the benefits you expect-health, dental, vision, retirement, PTO-plus:

• Access to 11 thriving and diverse Teammate Resource Groups.
• Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.

As a Services Technician you will get to:

• Address enduser IT support issue using ServiceNow or similar ticketing software.
• Track fixed assets and inventory using ServiceNow or similar ticketing software.
• Educate and set up new hire user hardware/software
• Basic understanding of cabling
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a Services Technician, you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

We are looking for a Site IT Support Tech with:

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience in tech support and administration
• At least 2 years of remote tech administration and end user support
• At least 2 years of experience with Windows 10 or later operating systems

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20on Fortune's World'sBest Workplaces list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:Plano||Texas (US-TX)||United States (US)||IT Infrastructure & Support|| None||US - Plano, TX||