Pitt IT Customer Success Support Technician

On site IT support for University academic departments, research labs, and administrative offices.

The incumbent must have the ability to be mobile around campus, provide exceptional customer service, be willing to assist peers while facilitating the success of the team. Must manage tasks efficiently while meeting deadlines and possess excellent communication skills.

Basic IT skills, troubleshooting skills, customer service skills.

Knowledge of both Windows and MacOS preferred.

Equivalent combinations of education, relevant experience, and industry certifications may be considered per University guidelines.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.