Property Manager

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Property Manager

Location: US Remote

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:
The Property Manager will be responsible for forging relationships with franchisees and landlords to help resolve disputes timely and effectively. Work with franchisees and leasing representatives to review lease requirements and responsibilities including, but not limited to, repairs and maintenance, NNN billing and exclusive clauses. Partner with leasing representatives on issues and keep team informed on outcomes. Notify parties, in writing, who are responsible for specific repair and maintenance items and verify and enforce any self-help clause in the lease. Work with legal if Landlord fails to perform duties and issue escalates to default. Work with legal, leasing representatives and franchisees on non-monetary default issues.

Responsibilities include but are not limited to:

• Determine responsible party for: Rat/Pests, Roof Leak, Parking lot issues (lack of snow/ice removal, potholes), Lighting Issues, Grease Trap back up, Dumpster and Common Area Maintenance, Loitering, Security, HVAC Issues, Other
• Working within the Transaction Module which includes entry to completion of all reported issues into the database and efficiently using the system for reporting of issues
• Ensure appropriate files are maintained
• Serve as the main liaison for all Landlords and Franchisees for building issues
• Research overcharges on utilities and back rents
• Review NNN reconciliations and various charges upon Franchisee request if the lease allows for an audit
• Enforcing lease which includes store not being maintained as per the lease agreement and non-compete or exclusive violations by either party
• Responding timely and courteously to problems and requests of franchisees
• Deal with complaints in a calm and professional manner
• Follow all anti-discrimination laws
• Respond to emergency and crisis situations
• Elevate knowledge to include ability to train and explain issues received
• Manage workflow for property management team
• Various other tasks as assigned.

Qualifications:

• High School diploma required.
• 3-5 years of commercial property management experience with at least 1 of these years' being supervisory.
• Excellent data processing skills.
• Attention to detail.
• Strong organizational skills.
• Basic computer skills inclusive of email, Microsoft Word and Excel.
• Proficiency in typing.
• Acute awareness and ability to work with individuals in time zones across the US.
• Travel requirement: up to 25% of the time

What do we Offer?

• Insurance Plans
• 401K
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Employee Resource Groups
• Volunteering time
• Many More.....

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V