Memory Care Program Director

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

The Memory Care Program Director is on the Care Services Team and is responsible for leading and managing the Life Enrichment program for our memory care residents. This role focuses on enhancing the quality of life for residents with dementia and other memory impairments through structured programming.

What You'll Do

• Collaborate with Director of Health and Wellness to influence the personalized care plans for resident to enhance person centered approaches.
• Implement daily programs and activities based on the residents' needs and interests.
• Oversee environmental safety checks and modify surroundings to prevent hazards.
• Assist with the facilitation of resident move-ins on the memory care unit.
• Procure, maintain, and ensure proper storage of resident programming supplies for group and individual programs.
• Partner with Director of Health and Wellness to ensure appropriate documentation of resident behavioral changes or other changes in condition.
• Assist with coordination of volunteer programs with Life Enrichment leader.
• Provide ongoing training in dementia care.
• Ensure all departmental records and safety data sheets are current and compliant.
• Recognize/nominate high performing team members for recognition programs and milestone awards.
• Collaborate with the sales team as a subject matter expert in memory care during tours and event days.
• Coordinate with the Life Enrichment Leader to manage the budget for memory care activities and resources.
• Provide dementia/memory care training for new hires during onboarding.
• Coordinate with the Director of Health & Wellness on interviewing and hiring team members, as needed.
• Participate in new hire orientation (present department-specific information for all new hires).
• Responsibilities include leadership, customer service, safety, resident care and communication.

What You'll Bring

POSITION REQUIREMENTS / QUALIFICATIONS:

• Must pass State and Company criminal background/drug screens.
• Bachelor's degree in human services field (Ex: Recreation Therapy, Social Work, Gerontology, Psychology, Sociology) preferred.
• Must have experience with program development and execution for residents with Alzheimer and other memory-impaired residents.
• Must have minimum of one years' current experience working with individuals with Alzheimer's or other related disease, residing in a secure standard environment.
• Must have completed training in Alzheimer's, Dementia and Related Disorders as required by state/federal regulations.
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Excellent organizational and communication skills.

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star's employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.