System Administrator

The System Administrator is responsible for managing, monitoring, and upgrading server infrastructure to ensure high levels of availability and security for the supported business applications. This individual also participates in the implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. This position will be based in La Crosse, WI.

Provide support to users requiring assistance with technology issues via phone and ticket system
• Install, configure, upgrade, and maintain components of server infrastructure
• Develop and maintain technical process and procedure documentation
• Research, document, and implement new technology solutions
• Ensure application availability by monitoring hardware and software capacity and function
• Monitor and respond appropriately to incidents, outages, and alerts, escalating issues as needed
• Support and improve VMware vSphere and SAN environment
• Support and improve backup operations, disaster recovery, and business continuity
• Work extended hours as necessary to maintain existing or implement new technology with minimal customer impact
• Ensure device inventory is kept accurate and up-to-date
• Participate in on-call activities
• Travel occasionally, including overnights
• Other duties/responsibilities as assigned by supervisor

• Associates degree in related field with 2 years or more relevant experience
• Extensive knowledge of enterprise computer systems, including VMWare vSphere / ESXi, SAN, enterprise backup solutions, Cisco UCS, and LAN/WAN.
• Extensive knowledge of operational technologies, including Microsoft Active Directory, Group Policy, print server, encryption, DFS/DFSR, DNS, DHCP
• Extensive experience with Windows Server management
• Experience with IaaS solutions including Azure and AWS.
• Working knowledge of Windows scripting / PowerShell
• Great customer service, organizational, interpersonal, and written / verbal communication skills
• Ability to work as part of a team
• Ability to multi-task, troubleshoot, and learn new technologies

First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more!

About First Supply

First Supply is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales.

First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard's Kitchen & Bath and Kohler Signature Store brands. Gerhard's is the largest, most versatile kitchen & bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands!

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.