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NAQC New Model Validation Manager

Hyundai America Technical Center, Inc.
United States, California, Chino
Jan 02, 2025

Hyundai Motor Group North American Quality Center. (NAQC) is the quality arm for all North American models of the South Korea-based Hyundai Motor Group.

Our success in satisfying the demands of increasingly sophisticated consumers is a direct result of the investment Hyundai has made in the future of American automotive engineering. We are committed to becoming the leading automotive maker by delivering uncompromising quality and maximum customer satisfaction through revolution and change.

Hyundai Motor Group North American Quality Center. (NAQC) is currently looking for a New Model Validation Manager at our Chino, CA facility who will:

Candidates considered for this important role will display excellent written and verbal communication and exhibit exceptional interpersonal skills.

To be successful, the candidate must be adaptive to a dynamic environment and be able to communicate with various levels of management.

The ideal candidate is...



  • Comfortable working in a fast-paced environment
  • Have excellent research and data analysis skills
  • Be an excellent problem-solver, detail-oriented, and exhibit a drive for continuous improvement



On a
day-to-day basis, the NAQC New Model Validation Manager will:


  • Collaborate with affiliates
    (HMNA, KUS, HAC, KCA, HATCI, HMC, HMMA, KaGA, KMX, and suppliers)
  • Build a team and maintain the morale
    of team members
  • Assist, review, and coach team
    members in putting out high-quality work product (reports)
  • Mentor engineers on best
    practices and facilitate learning on the job
  • Support and contribute to setting
    and achieving division KPIs
  • Represent team at affiliate
    governance meeting representing NAQC
  • Attend and participate in
    affiliate and HKMC Quality meetings representing NAQC
  • Maintain relationships with
    affiliates and suppliers
  • Investigate and identify root
    cause and condition by translating subjective customer complaints with
    repeatable objective data & validate countermeasure effectiveness
  • Provide support in collaboration
    with other groups/affiliates of test plans for the various quality tests
    done for new models including Ride & Handling, NVH, Flat Spot Testing, and Hot and Cold Weather tests
  • Perform engineering analysis and
    research results for 'lessons learned' on current and future models
  • Benchmark competitive vehicles to
    research differences and improve HMG vehicle systems
  • Conduct vehicle audits for
    Hyundai & Kia models during developmental stages and after vehicle
    launch
  • Support North America Local
    Region Infotainment audits to identify issues prior to SOP
  • Manage and report on durability
    programs and implement improvements to enhance results
  • Manage IQS/VDS/CR relationships
    with JD Power and CRDI
  • Obtain contracts and maintain a schedule for JD Power and CRDI early evaluation events such as EPR, CPE,
    IPE, and early review FSA's
  • Communicate/support affiliates
    and internal IT Quality Information to secure information on logging
    issues with new models issues
  • Day-to-day scheduling activities
    with technicians to prioritize and ensure completion of tasks
  • Knowledge of Quality Assurance
    and Quality Control principles and practices


Candidates considered will...



  • Basic Qualifications


    • Bachelor's degree in mechanical or electrical engineering
    • Have 7-10 years experience in automotive engineering, preferably Chassis/PT/EL experience strongly desired
    • 2-5 years managing a team
    • OTA update experience desired
    • Travel up to 40% of the time, both domestically and internationally
  • Preferred Qualifications
    • Knowledge of Quality Assurance and Quality Control principles and practices
    • Project management experience preferred
    • Valid driver's license and satisfactory driving record

  • Compensation:
    • Base Salary: $130k~$160k




  • Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

    Hyundai America Technical Center, Inc. (HATCI) is an Equal Opportunity Employer included Disabled and Veteran. VEVRAA Federal contractor.




    • Candidates applying for positions with Hyundai/Kia must be legally authorized to work in the United States. Verification of Employment eligibility will be required at the time of hire.
    • HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRRA Federal contractor.



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