Salesforce Technical Product Lead

Bright Horizons Children's Centers
life insurance, vision insurance, 401(k), retirement plan
United States, Massachusetts, Newton
Mar 01, 2025
This is a hybrid role in our Newton, MA office. The Technical Team Lead is responsible for providing hands on management and development for applications across Salesforce workstreams. Essential Functions/Responsibilities Understanding of the application development life cycle and ability to apply it to existing and future application development Hands on development of application set Management / leadership of day to day development and support of applications Technical expertise to understand applications and develop plans to continuously improve application portfolio Identify resources needed and assign individual responsibilities to cross-functional project team members Oversee application development of existing and future application according to Bright Horizons standards Ensure that application projects are prepared (including all pre and post-development steps) in a timeframe, quantity and mix to achieve the best possible return from development and project resources to ensure both efficiency and effectiveness of the development process Ensure that software development schedule and timeline is in alignment with business and implementation goals and requirements and make adjustments to meet business goals when necessary Job Requirements - Education/Experience Bachelor's Degree in Engineering, Technology or related field - Required 8 years of application development and application development management Additional Job Requirements Strong technical capabilities with knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Account Engagement platforms. Ability to remain organized at all times and to elicit cooperation from a wide variety of sources including team members, other internal departments and external parties (such as 3rd party software development partners) Ability to effectively prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficiently on a day to day basis Experience managing all phases of the project life cycle, including running project prioritization meetings, post-installation project post-mortem meetings and a proven track record of multi- tasking, meeting deadlines and delivering projects on budget Prior experience managing development staff and third party vendors Knowledge of different project management software, and be technically competent with various software programs including Word, Excel, PowerPoint, Project and Visio Self-starter with the ability to work with minimal supervision, and have excellent verbal and written communication skills Travel as required At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: Medical, dental, and vision insurance 401(k) retirement plan Life insurance Long-term and short-term disability insurance Life at Bright Horizons: Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.