Assistant Director - Student Services

Texas Tech University
United States, Texas, Lubbock
Nov 13, 2024
Lubbock Assistant Director - Student Services 39277BR Student Financial Aid Position Description Performs varied and complex administrative duties in the management and coordination of a large specialized project and/or program. Requires independent judgment and application of established policies and procedures. Works under general supervision with evaluation based on overall results obtained. About the University Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories. About the Department and/or College Committed to teaching and the advancement of knowledge, Texas Tech University, a comprehensive public research university, provides the highest standards of excellence in higher education, fosters intellectual and personal development, and stimulates meaningful research and service to humankind. Major/Essential Functions Advise students, parents, high school counselors and other entities on the financial aid process through in-office meetings, front counter, special events, orientation and presentations. Oversee, manage, and mentor Financial Aid advising team. Provide training to staff as needed. Monitor policies and procedures specific to areas of client services to ensure compliance with respect to Title IV federal student aid for each area/specific function within the Office of Student Financial Aid. Make adjustments to student financial aid awards in an effort to maintain compliance with federal and state programs. Represent student financial aid and Texas Tech University at recruiting, outreach and scholarship events throughout the state. Attend local and University events as a representative of TTU Student Financial Aid. Assist Director of Student Services as needed. Required Qualifications Bachelor's degree in the area of specialization or closely related field. Three years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis. Preferred Qualifications Proficient in Microsoft Office Suite Financial Aid knowledge and experience Banner experience Master's Degree Experience with university level counseling/advising Safety Information Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees. Occasional Duties Peak season requirements in August and January Does this position work in a research laboratory? No Special Instructions to Applicants Must be able to access all federal and state financial aid system websites in order to perform the essential functions of this position. Must not be in default on student loans, which will prevent access to these systems (NLSDS, COD, etc.). Required Attachments Cover Letter, Professional/Personal References, Resume / CV Job Type Full Time Pay Basis Monthly Minimum Hire Rate 4000 Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan. Travel Required Up to 25% Shift Day Schedule Details M-F/8-5 Grant Funded? No Job Group First line Managers EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.