Software Technical Writer

Moffatt & Nichol and specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. We are actively looking for a Software Technical Writer to join our NextPort software team. As part of the Software Technical Group, the Software Technical Writer will be a versatile writer with the ability to translate complex technical solutions into user-friendly content. Leverages this expertise to craft compelling training and marketing materials that are both informative and engaging. Creates clear, comprehensive documentation and training resources, ensuring end users can fully understand and utilize the product. Distills key product features and benefits into succinct, impactful messaging for marketing collateral such as product summaries, data sheets, and promotional materials, enhancing the product's marketability and appeal.

About Moffatt & Nichol:

Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in the transportation complexities associated with the movement of freight. For the 3rd year in a row, Moffatt & Nichol is Ranked #1 in Engineering News-Record for Marine & Port Facilities in the U.S. Additionally, our firm consistently ranks in the Top 100 Pure Designers in the US and the Top 50 Designers in International Markets. We were also named Southeast Design Firm of the Year 2023.

Moffatt & Nichol's professional staff includes engineers, planners, scientists and architects who serve our global client base from offices in Europe, North America, Latin America, and the Pacific Rim. The firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy.

Duties and responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Documentation Creation: Write clear, comprehensive, and accurate user documentation by translating complex engineering material into easily digestible content for end users
• Visual Aids: Collaborate with the Corporate Graphics Department to create intuitive diagrams, infographics, and other visual aids that simplify complex technical concepts
• Content Consistency: Ensure consistency across all documentation by adhering to standardized templates, language, and terminology, making information cohesive and easily navigable
• Organized Structure: Develop and maintain structured documentation that allows users to quickly find the information they need, improving usability and accessibility
• Training Materials: Produce well-designed training decks and create how-to videos to facilitate user understanding and product adoption.
• Marketing Collaboration: Leverage your deep understanding of technical solutions to enhance existing marketing content, highlighting compelling key features, business benefits, and overall value propositions

Other duties:

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

• Bachelor's Degree in Marketing, English, Communications or related area; required
• Proven experience as a technical writer in a software or technology environment; required
• Strong ability to translate technical concepts into user-friendly documentation; required
• Proficiency in using documentation tools and graphic software; required
• Experience creating training materials, including presentations and video content; required
• Exceptional attention to detail and organizational skills
• Experience working cross-functionally with engineers, graphic designers, and marketing team; required
• All new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171
• Moffatt & Nichol uses E-Verify and employment is contingent upon the legal ability to obtain employment in the U.S. and to present the required documentation at hire

Base salary range:

$121,959 to $149,061 based on years of experience, level of education obtained, professional registration, and meeting required qualification in job description.

Base salary range only applicable for candidates who will be hired and working in the New York City markets.

Physical requirements:

Sedentary for prolonged period of time, interact with clients, and travel occasionally.

Moffatt & Nichol's EEO Statement:

As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions serving our client needs, and ensures nondiscrimination in all activities in accordance with Title VII of the Civil Rights Act of 1964 or The Equality Act 2010. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. Moffatt & Nichol is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.

EEO is the LAW

If you need more information or require special assistance for persons with disabilities or limited English proficiency, please contact Human Resources at (562) 590-6500 or TTY/TDD users please call 711.