Project Manager

College Station, Texas

10-25%

• Responsible for managing client engagements lasting 2-12 months and managing budgets of $30k-$2M.
• Manage and assume accountability for all aspects of projects related to delivery of client software and services including:
  
  
  
  • Planning and tracking all project activity.
  • Guide the client through release planning in support of the overall project schedule.
  • Track project hours and submit project progress reports by due dates.
  • Monitor and review revenue recognition and bring concerns to management as needed.
  • Managing scope, time and cost to meet client commitments.
  • Acquiring and coordinating necessary resources to meet project needs.
  • Managing communication throughout the team and stakeholders.
  • Manage the quality of project team deliverables.
  • Manage the project budget.
  • Report status and issues.
  • Identify report and manage risks; overcome project obstacles.
  • Act as a client liaison and representative communicating client feedback to appropriate Tyler representatives; act in a manner to resolve outstanding issues on behalf of client in a timely manager.
  
  
  
  
• Create and maintain the following deliverables for basic Brazos projects:
  
  
  
  • Project charter
  • Project SOW - Statement of Work (Phased definition)
  • Weekly status reports.
  • Project task lists. (Project Plan)
  • Maintain issues list.
  • Maintain project risk mitigation log.
  
  
  
  
• Responsible for client relations. Ensures client fully understands the respective role/responsibilities of client and Tyler staff. Ensures ongoing clear and effective communications. As required, involves senior/executive Tyler staff to support effective completion of project and/or to resolve high-level issues.
• Anticipates, identifies, and resolves roadblocks such as client preparation, business process gaps and missed requirement.
• Performs other job-related duties and responsibilities as may be assigned from time to time.

• Bachelor's degree in business, technical, criminal justice or equivalent experience.
• PMP certification is a plus
• Significant experience in external client-facing project engagements; 3+ years' experience required
• Solid and proven project management experience essential and required.
• 3+ years' experience implementing large scale software projects required.
• Software life cycle knowledge.
• Experienced and proficient utilizing Microsoft Project.
• Management Body of Knowledge (PMBOK) or similar project management methods is preferred.
• Working knowledge of Tyler's Brazos products and law enforcement/Court business processes is preferred, but is not required.
• Proficiency using computers and exposure to IT infrastructure components required.
• Strong analytical ability, particularly in a technology environment.
• Strong decision making and problem-solving skills.
• Excellent planning, organizational skills and ability to follow-through until processes are completed.
• Exceptional customer service, verbal and written communication skills required.
• Proficient in Microsoft Word, Excel and Project required.