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Unit Coordinator - Full Time

Universal Health Services
paid time off, tuition assistance, 401(k)
United States, Delaware, Dover
725 Horsepond Road (Show on map)
Nov 22, 2024
Responsibilities

Dover Behavioral Health System is a 104-bed, acute care psychiatric hospital located in the beautiful Dover, Delaware area. Dover Behavioral Health System features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Dover Behavioral Health System. This opportunity offers working at a hospital known for its outstanding patient satisfaction, including ranking 6th for highest patient satisfaction in 2020 compared to over 200+ psychiatric hospitals. We attribute this success to our talented and dedicated staff. We are the best at what we do!

Dover Behavioral Health System is seeking a Unit Clerk/Patient Experience Coordinator - Full Time to drive the Patient Experience on Assigned Unit through strong tactical and patient care support.

Shift:

Full Time - 40 /hrs

Position responsibilities:

* Answer patient and family calls, provide friendly service, and route them to the appropriate party.

* Assist with daily patient care, including setting up charts and providing resources to patients and healthcare providers.

* Perform vital signs, track patient charts, and maintain accurate documentation for admissions, transfers, and discharges.

* Participate in therapeutic crisis intervention, monitor patient safety, and deliver care according to treatment plans and expected outcomes.


Qualifications

Minimum:

  • High School Diploma, GED or equivalent
  • Demonstrated leadership skills
  • Strong organizational skills and ability to prioritize in a self-directed manner
  • Ability to maintain utmost confidentiality

Preferred:

  • Clerical experience in a psychiatric or hospital setting preferred

Benefits:

  • Tuition Assistance
  • Loan Forgiveness
  • Orientation (Could earn 20 CEUs) * Career development opportunities across UHS and its 300+ locations
  • Diverse programming to expand your experience and energize your career HealthStream online learning catalogue with plenty of free CEU courses
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program

About Our Parent Company (Universal Health Services):

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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