Procedure Analyst

TEKsystems
$26.60 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, Des Moines
Nov 23, 2024
Description: * Internal customer interactions with business leaders/SME's legal, compliance, controls, and specialty reviewers. * Core work is low complexity in nature. Facilitating the content certification process for a 'disclosure' inventory to allow business and partners to review content to approve or share feedback. The role will act on those decisions, obtain the approvals, and update the database or next steps to resolve the outstanding certification. * Handle customer disclosures may include high risk disclosures. * Role will go into inventory to extract information to then put into email templates to work with the partners. Most work will be done via email, JIRA, and database. Skills & Qualifications: * Prefer bachelor degree in Business, Finance, English, Communication, or related field * Prior experience with procedure review in banking with credit cards, personal loans, collections Soft Skills Needed: * Attention to detail - mistakes could mean mismatches between database inventory and the customer facing version. * Strong execution and follow through. * Strong communication skills (especially written) - most of the interactions will be via email or IM. * Teamwork/collaboration - we expect the team to help each other. Being able to fill in or back someone up to allow the process to continue will be a must. Benefits: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.