Desktop Support Technician
 TEKsystems | |
$24.90 / hr
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sick time, 401(k), retirement plan
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 United States, Wisconsin, West Bend | |
 Nov 23, 2024 | |
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They will be taking escalations from the tier 1 helpdesk team. Outside of the escalations, they will be assisting with onboarding/offboarding. Using active directory.
They will be also working with other teams including the NOC & user administration team. This person will be on site, but could be asked to travel to their West Bend home office. Majority of issues will be on site white glove support, but some tickets can be resolved remotely, but there will be a hardware support responsibilities also. *Skills:* Desktop, Windows 10, Troubleshooting, Active directory, Technical support, Imaging, Deployment, Office 365, Hardware, Printers, ticketing system, intune, automation, scripting, o365 *Top Skills Details:* Desktop,Windows 10,Troubleshooting,Active directory, Technical support, Imaging, Deployment, Office 365,Hardware,Printers,ticketing system *Additional Skills & Qualifications:* Azure Virtual Desktop Experience Telephony experience Automation experience Powershell Imaging Hardware support Printer support Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |