Manager - Lab Support Services

Wentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

• Under the direction of the Laboratory Director, oversees all activities of the MGB Wentworth-Douglass Hospital campus Support Services Department. Provides direct supervision and operations of inpatient and outpatient phlebotomy services, specimen processing, and lab control areas.

Experience Minimum Required

• Four years Phlebotomy, Accessioning, Processing, Referral Testing/Sendouts, and Laboratory experience
• Two years supervisory experience

Experience Preferred/Desired

• Five years' experience

Education Minimum Required

• A.S.

Education Preferred/Desired

• B.S.

Training Minimum Required
National Accrediting Agency for Clinical Laboratory Science (NAACLS) program or ASCP w/in 1yr.

Training Preferred/Desired
Medical terminology

Special Skills Minimum Required

• Recent consecutive experience in specialty to include the demonstrated abilities in teaching and/or human resource management.
• Ability to positively promote the values, goals and decisions of the organization.
• Proven track record of successfully communicating and building relationships with people of various backgrounds, skills levels, beliefs and values, both inside and outside the organization.
• Strong ability to coach all members of the team for success.
• Excellent verbal and written skills to facilitate communication.
• Ability to work in a collaborative manner with all members of the team.
• Willing and able to share information with and provide feedback to staff to promote growth.
• Ability to adapt to multiple pressures, meet time sensitive deadlines and maintain confidentiality.
• Counseling skills; multi-tasking skills; computer entry skills
  

Special Skills Preferred/Desired

• Prior Laboratory and Phlebotomy experience

Licensure and/or Certifications Required

• Nationally Accepted laboratory certifying agency, preferably ASCP w/in 1yr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)