Senior Service Advisor

• Act as the main liaison between Schneider drivers and diesel technicians as a Senior Diesel Service Advisor in Wilmer.
• Perform minor repairs and administrative duties that support the day-to-day operations of a shop.

• Retrieve truck fault codes to diagnose problems and make appropriate repair decisions.
• Perform general shop duties, such as answering phone calls, writing service requests, estimating repair times and performing some minor repairs.
• Maintain open lines of communication with drivers by providing status updates on repair decisions and wait times.
• Assist with inventory management by ensuring parts needed for a repair are in stock and submitting parts requests when they're not.

• Technical degree in diesel technology or related field or minimum of two years of diesel service advisor experience.
• Computer systems and diagnostic software experience.
• Strong problem-solving and decision-making skills.
• Effective written and verbal communication.
• Strong attention to detail.
• Able to provide own tools within 30 days of hire.

• Additional $1.50 per hour on second and third shift, plus an additional $.65 per hour on weekends.
• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Company-provided uniforms and safety eyewear.
• Discounts on boots.
• Company-paid training.
• See full list of diesel technician benefits.

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