Why Bally's:
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
As the Clerk - Credit, you will prepare and maintain documentation relating to customer casino credit and processing and maintenance of such accounts.
Responsibilities:
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
* Processes casino credit applications and maintains customer files
* Makes direct contact either by phone or face to face with customers when taking credit applications
* Makes direct contact with banks and consumer credit reporting agencies and casino credit reporting agencies
* Makes direct contact with other casinos to obtain and document patron casino credit information
* Audits mail-in marker payments, return check logs and return marker logs
* Reviews bank deposits made for markers return checks and returned markers
* Adjusts customers' accounts with regards to suspensions for returned checks and markers
* Perform other duties as assigned
Qualifications:
* Must be 21 years of age or older
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
* Must have a high school diploma or equivalent
* Must be able to work various shifts, including weeknights, weekends, and holidays
* Credit, cage or casino experience with supervisory experience in any of those areas preferred
* Knowledge of credit procedures/administration and laws and regulations affecting the casino industry preferred
* Must have excellent communication and interpersonal skills
* Must have excellent customer service skills
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
* Target Salary: $24.08/hr
Physical Demands & Work Environment:
* Regularly required to see, talk, hear, walk, and stand
* Frequently required to use hands to handle, feel, and reach
* Occasionally required to sit or stoop
* Must occasionally lift and or move up to 100 pounds
* Frequently required to push and pull heavy carts across the casino floor and back of house area
* The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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