Donor Testing Technologist - Lead Second Shift

In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

For more information about a career with us, please watch the video below:

"Career in Blood" video

Oversees and leads Donor Testing technical staff and coordinates sample processing, testing,

and/or client management. This position may assist with instructional and hands-on training for

Donor Testing technical staff and performs CLIA or Non-CLIA competency assessments, as

needed. Executes testing and quality control procedures following SOP's as assigned. Testing

includes routine donor testing in large batches.

Supports and promotes organizational goals, mission and vision. Contributes to a culture that

aligns with organizational values.

Reports to Position:

This position does not supervise staff.

Supervision of Positions:

Under general supervision.

Primary Duties, Responsibilities or Activities Required by Job (Including but not limited to):

* Maintains competency in all donor testing functions and follows current Good

Manufacturing Processes. Complies with all established policies and procedures

including testing and reporting protocols, safety practices, donor and patient

confidentiality policies, personnel practices and promotes teamwork and

communication both internally and externally.

* As defined by CLIA/NYSHDOH, this position is responsible for specimen processing

(pre-analytic) or testing (analytic), maintaining records of tests and reporting test results

in high complexity laboratory.

* This position performs only those tests that are authorized by the CLIA/NYSDOH

laboratory director and performs only those tests that require a degree of skill

commensurate with the individual's education, training or experience, and technical

abilities.

* Assists staff to resolve technical problems. Provides technical assistance to internal

and external customers for laboratory related issues.

* Recognizes and reports to supervisor problems encountered during performance of job

tasks including equipment malfunction, deviation from standard operating procedure,

unusual results, and discrepancy in test controls or controls outside established normal

limits.

* Assists with validations of equipment, test assays and laboratory information systems.

* Leads and executes quality improvement initiatives to promote continuous process

improvements to achieve operational excellence, departmental goals, and

organizational goals.

* Assists with creating and/or revising department regulated documents

* Positively mentors, coaches, and assists with the training of DT staff, as needed.

* Participates in ongoing investigational studies

* Performs required Non-CLIA or CLIA competency assessments for DT staff, as

needed. Conducts assessments with appropriate follow-up and recommendations using

the competency assessment process/tools.

* Understands and delivers on customer needs.

* Utilizes service recovery responses when appropriate.

* Performs primary and secondary record review of department records

* Assists with laboratory inventory management processes such as reviewing pre-

qualification runs, performing lot changes, and switching out of critical supplies.

Other Secondary Functions

* Promote and contribute to a culture of safety through compliance with all safety SOP's

to include wearing proper personal protective equipment (PPE) I.e., safety goggles,

gloves, lab coats and proper shoes. Promptly report all safety violation observations

and/or safety concerns.

* Participates in educational activities, leadership training and other corporate initiatives

and continuing education to meet national and state regulations.

* Successful participation in proficiency testing and annual competency assessment

programs.

* Preparing biohazardous waste for shipment

* Assists with CAPA and root cause investigations

Preferred Qualifications

Donor Testing experience is highly preferred

Location Specific Details

Position Summary

RIBC: Conduct Educational Tours of the Laboratory

IBR:

Performs (F.O.R.), in a backup capacity

Responds to customer questions, issues, or concerns related to testing issues or requesting

technical guidance.

Manages, monitors, and addresses customer complaints related to any testing or laboratory

processes, , such as assay or equipment performance.

Manages monthly SD_Net client billing process.

Participates and responsible for oversight of team members laboratory established

continuing education requirements, documents required continuing education units timely.

Performs LIS administrator functions

Acts as liaison to and actively participates in IBR initiatives

Acts as Change Control representative and attends cross-departmental meetings.

Rotates weekend coverage for PTO requests and holiday FOR with other department Leads.

Bachelor of Science in chemical, biological, clinical laboratory science or medical

technology

Related Experience Minimum of four (4) years relevant laboratory experience

Required Licenses / Certification:

National Clinical Laboratory Certification (ASCP or equivalent)

Required Knowledge, Skills & Abilities (KSA's)

Knowledge:

* Knowledge of AABB, FDA and OSHA regulations

* Working knowledge of Microsoft Suites

* Comprehend and apply clinical laboratory procedures and theory.

* Working knowledge of LIS and BECS

* Working Knowledge of all institutional and personnel policies, confidentiality, and Good Manufacturing Practices (cGMP)

Skill:

* Written and oral communication skills and computer input/retrieval

* Attention to detail and organizational skills

* Accurate in transcription of numbers

* Decision making

* Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds

* Demonstrate reliability and strong work ethic

Abilities:

* Resolve problems and customer concerns

* Maintain composure under pressure

* Work in a team environment or independently

* Work irregular hours or overtime as dictated by departmental needs