Position: Advisor Service Specialist
Department: WM Operations - Impact
Reporting to: Director of Operations
Overview:
We are seeking a motivated and detail-oriented Advisor Service Specialist to join our Impact Partnership team. This role is essential in delivering exceptional support and service to our clients. The ideal candidate will possess a solid understanding of financial services, demonstrate exceptional problem-solving abilities, and excel in a fast-paced environment.
What you'll do:
- Input, review and submit new account applications and service documents
- Provide outstanding customer service when handling incoming calls and emails
- Conduct calls/emails to follow up on pending applications to ensure they are being processed in a timely manner
- Develop and manage transition processes from start to finish for our advisors
- Understand, implement, and assist in the training process for transitioning advisors and their staff
- Work with other internal divisions to ensure seamless conversion of advisor's offices
Experience you'll bring:
- 2+ years of experience working in the financial services industry (RIA, Broker Dealer)
- Knowledge of brokerage, advisory, or insurance products
- Knowledge of SEC and other regulatory authorities as required
- Strong organizational skills: capacity to manage heavy workload while navigating a variety of competing, ever changing priorities
- Outstanding communication skills, ability to build rapport over the phone with a variety of personality types
Bonus Points:
- SIE, Series 7, 63/65 or 66
What you'll get:
- Amazing benefits including medical, dental, vision and 401k (with matching options)
- Generous PTO package upon your start date
- Access to an on-site cafe, gym and primary care
- Continuous personal and professional development opportunities
- Recognition for hard work & exemplary performance
- Employee sponsored events...and more!
Who We Are:
Advisors Excel is a fast-paced, innovative company that seeks to service independent financial advisors in a multitude of areas within their business. From operational functions to sales and marketing, our end goal is to help continually grow advisors' businesses nationwide. We thrive on watching them succeed. Not only does AE want to see the success of our advisors, but also our employees. We have high expectations from them to continually move our business forward. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team!
Advisors Excel is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.
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Advisors Excel
401(k)
Jan 07, 2025 