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Director (Federal Civilian Programs)

Fearless Solutions
life insurance, sick time, 401(k)
United States, Maryland, Baltimore
Jan 10, 2025
Reasonable Accommodations

Fearless complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please email hr@fearless.tech to submit a formal request to Human Resources.


Compensation

Our Compensation System is designed to reward remarkable work, grow your impact and support the whole "you" over the course of your career.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills - is given equal pay for equal work.

Salary

  • AL, FL, GA, TN Residents: $126,294 (min) - $167,340 (mid) - $208,385 (max)
  • NC Residents: $130,200 (min) - $172,515 (mid) - $214,830 (max)
  • DE, MD, PA, TX, VA Residents: $136,710 (min) - $181,141 (mid) - $225,572 (max)
  • DC Residents: $153,636 (min) - $203,568 (mid) - $253,500 (max)
  • CA, NY, NJ Residents: $158,844 (min) - $210,468 (mid) - $262,093 (max)


Employment Type

  • Full-time


Summary

FedCiv Directors oversee portfolios of Federal, State, and Local Civilian government agency customer programs and projects within their portfolio. This role is a senior leader in Fearless and trusted advisor to customers and partners, and a motivating leader across all areas of Fearless. FedCiv Directors are responsible for leading and growing the business group to achieve greatest impact for our customers, community, and business. They set the vision for performance, outcomes, and organic growth of the group. They work with customers to define broader mission outcomes and maintain execution excellence toward achieving those outcomes. The FedCiv Directors guide assigned Project and Program Managers (PMs) to achieve the highest level of performance and deliver quality services to stakeholders while cultivating long-lasting relationships.


Responsibilities

  • Provides oversight to execution of the programs and projects within their portfolio and are responsible and accountable for overall performance of the portfolio as measured against financial, growth, and customer satisfaction targets. The selected candidate will spend roughly 50% of the role focused on execution of active contracts, and 50% of the role on organic growth efforts.
  • Manages portfolio financial performance in line with top-level revenue, profitability, and gross margin targets, operating budget, staffing and contract burn rates, customer satisfaction (CPAR, CSAT Surveys, etc), and general performance of programs and projects in the business group.
  • Oversees program, project, and customer outcomes and ensures timely delivery. Assists PMs to align plans, teams, and resources to meet desired customer outcomes. Keeps existing programs sold and ensures successful contract recompete.
  • Maintains constant dialogue and interface with the customer community. Builds customer relationships and positions Fearless as a partner of choice through trust and effective communications.
  • Drives organic growth by proactively working with customers to understand needs and shape requirements and acquisition strategies. Develops and maintains organic growth plans for business group in alignment with Fearless top-level focus areas and maintains associated capture pipelines. Identifies and targets new business adjacencies and teaming partnerships.
  • Shapes new customers through demonstrations of technology solutions, architectures, capabilities, and potential acquisition paths for early-stage opportunities, working with internal technical and PM teams to develop responses for requests for information (RFI), market surveys, white papers, presentations, briefings, and major event demonstrations. Collaborates with the Sales & Marketing team on technical responses, management responses, and develops staffing strategies for expansion, recompete, or new contract opportunities related to the business group.
  • Guides PMs to identify opportunities and skills gaps for team members within their portfolio. Identifies growth opportunities working with other senior and executive Fearless leadership, and mentors team members as needed toward skill development and career advancement.
  • Teams with leaders from other business groups to ensure consistent and repeatable application of Fearless best practices, processes, and technical solution delivery approaches (The Fearless Way).
  • Builds upon and maintains Fearless' culture by embracing its strategic framework and values, serving as a strong role model to team members.


Required Skills and/or Experience

  • Proven track record of growing consulting business practices with civilian federal, and/or state and local civilian government customers
  • A firm understanding of government contracting and acquisition and program management lifecycles.
  • Prior experience leading development, implementation and support of Information Technology (IT) solutions including digital services, software application development, systems engineering and systems integration.
  • Minimum of 10-15 years of experience in software, IT, and technical and/or engineering solutions development.
  • Understanding of Agile software development and human-centered design methodologies, applications of AI and/or ML solutions with Government agencies and cybersecurity considerations and solutions.
  • Advanced executive functioning, including high ability to internalize, store, and use information in various ways; ability to think creatively, strategically, analytically, and from multiple angles about complex situations to support decision making; and operate with high emotional intelligence and empathy.
  • Advanced skills in establishing Objectives and Key Results (OKRs) and tracking progress to ensure high-quality performance from teams.
  • Demonstrated experience in making strategic decisions that support long-term portfolio and company goals.
  • Expert ability to maintain customer satisfaction and advise and influence both customers and partners to support high-quality performance.
  • Advanced ability to organize, manage, and execute on staffing, budget, and other project management needs, as well as revenue and profitability targets.
  • Ability to lead high-level solutioning exercises with customers.
  • Ability to operate and manage work, strategically reason, and build relationships and influence others.
  • Strong written and verbal communication skills.
  • Eligibility for Civilian agency security clearance (DHS. GSA Public Trust and/or other)
  • U.S. Citizenship is required.


Desired Skills and/or Experience

  • Significant domain experience with Government account management and business development
  • Active Civilian agency security clearance


Travel

  • Local travel in the DC-Maryland-Virginia (DMV) area including Baltimore, and travel to other customer locations as needed.
  • The ideal candidate must live in the DMV area

So, what's next?

Over the years, we've honed our interview process to help ensure that every team member we hire is the right fit for us and that we're the right fit for them. If we think you're a good fit, we'll get in touch and start scheduling your interviews! Depending on the role's/project's requirements, the interview process may include some differences. At the minimum



  • Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest.
  • Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you'll be interviewed by the technical team to dig more into your background and technical capabilities.
  • Business Interview:At this point, you've made it to the final frontier! The Business Interview is when you'll meet with Fearless leadership to dot the i's, cross the t's, and determine whether or not we'll be moving forward with the hiring process.



About Fearless Digital

Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That'snot our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people's well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we've created a culture that allows our team to thrive professionally and personally.

Fearless believes in equal opportunity employment. We won't discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing aninclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.


Fearless Digital Benefits

Benefits Eligibility:



  • Full-time team members are eligible for benefits upon beginning employment at Fearless
  • Part-time team members are only eligible for 8.75 days of safe & sick leave
  • Interns and 1099 team members are not eligible for Fearless benefits


Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you'll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package, for full-time team members, exclusively:



  • Life-friendly schedules
  • Family-friendly workplace
  • We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
  • Tech, education / training, and wellness allowances
  • Safe Harbor 401(k) plan with employer contributions (current match = 4%) and immediate vesting
  • Referral bonus: Bring your friends! If someone you refer is hired, you'll get a bonus of $6-12k!
  • Total Pet Plan
  • Employee Assistance Program
  • Up 12 weeks of FMLA paid at 100%
  • PTO is provided to team members as a lump sum allowance, not an accrual. PTO is prorated based on your start date (see table below) on a quarterly basis (with tenure-based increases), 8.75 days of sick leave, 11 federal holidays, their birthday (8 hours), up to 15 days for jury duty, and up to 3 days (24 hours) of bereavement leave per eligible instance.



Start Date PTO Allocation Allocation Timing
Jan 1 - March 31 100% January
April 1 - June 30 75% April
July 1 - Sept 30 50% July
Oct 1 - Dec 31 25% October
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