Commercial Lending Coordinator

Craft3 is on a mission to build a thriving, just, and empowered Pacific Northwest. We invest in people, businesses, and communities, and work towards a future of shared prosperity across our region. Our Commercial Lending team plays a critical role in this work through the deployment of capital. Craft3's commercial lending team focuses on making loans to entrepreneurs who have been unable to access or been denied bank financing. Committed to equity, we focus on historically disenfranchised and underserved populations, helping our borrowers understand the language of finance, access capital and grow their businesses. This team uses their experience in banking, finance, coaching, natural resources, community development, and microfinance to build relationships with and serve our borrowers and partners. We bring creativity, compassion, and perseverance to all our work. Mission-driven and service-oriented, Craft3 is committed to extending what is possible when it comes to using capital as a tool for equitable community development.

As Commercial Lending Coordinator you'll be responsible for assisting with Craft3's commercial loan closing activities. You'll work closely with Business Lenders, Team Managers, Commercial Lending Director, Lending Services and Risk Management, as well as working directly with clients.

Supervision and feedback will focus on your development, aiming to help you strengthen your skills and support your learning and growth.

Your responsibilities

Essential duties and responsibilities will include:

Lending support & coordination

• In coordination with the lender and Lending Services, responsible for assisting with loan closings. Act as the primary liaison between the Lending and Loan Closing team. Once loan is approved, work with the lender and or management on process and timing of the loan closing. Sets clear expectations with the lender and client. Initiates title searches, and third-party reports, such as appraisals, environmental, and construction feasibility reports, for review by lenders, underwriters, and risk management. Maintains and provides consistent follow up with clients on outstanding items needed for underwriting, including financials, contracts, and other packaging items, as well as funding/closing conditions. Assist the closing team and client with completing any outstanding closing requirements, and order documents, once complete reviews closing docs for accuracy before sending them to lender for review. Coordinates with the closing team to open escrow with title/escrow companies, and sets up escrow files, review settlement statements, and orders payoffs. Communicate with the closing team and the client to collect all required loan-related documents necessary to perfect our security interest. Act as primary customer-facing backup for lenders for loans in active closing. Set up and maintain legal and electronic files following established standards, ensuring protocols for file setup and maintenance are followed.

Customer Service

• Provides clear communication to clients regarding loan checklists and assists with the gathering of complete loan packages. Delivers excellent customer service to both external and internal customers in the execution of all assigned business processing duties and within service level standards. Follows Craft3 security policies, ensuring that all customer information and confidential information is processed and handled in a secure manner and environment.

Portfolio Management

• Follow up with client any post-closing required loan documentation. Assists with loan disbursements, including providing back-up support for draws including construction draws. Perform loan servicing activities such as general loan maintenance, including monitoring of the past due reports and providing back-up support to lenders for collection efforts. Assists with file audits and financial covenant requests as needed

Cross Team Development

• Collaborate with other Craft3 business units to streamline systems and processes. Contribute to the body of knowledge, sharing best practices and suggest process improvement ideas.

Authorities

• Exercise authority to implement management policies or operational practices.

Essential duties and responsibilities include some or all of the preceding; these are not, however, intended to be all-inclusive. Craft3 reserves the right to change, add or delete responsibilities and duties.

Your experience

• Minimum one year's experience in loan documentation, loan portfolio management, or related experience. Demonstrable experience with some or all the following: Client and customer facing experience Loan closing activities Basic knowledge of loan structure/underwriting and/or credit risk Basic knowledge of financial statements

Fluency in Spanish a plus.

What you bring to Craft3

We encourage all candidates with diverse perspectives and backgrounds to apply regardless of whether you meet all the requirements of the job description. We are looking for candidates who demonstrate:

• Deep intellectual curiosity.
• A relentless drive to improve and optimize content creation and storytelling.
• Excellent communication skills, including demonstrated ability to manage both internal and external stakeholders.
• Ability to navigate organizational and mission ambiguity.
• Ability and confidence to independently drive change even when challenged.
• An analytical, results-focused mindset.
• The ability to leverage data to make informed decisions.
• Passion for serving and working effectively in diverse communities across the Pacific Northwest.
• The ability to occasionally lift and/or move up to 10 pounds.

Supervision

This position will not manage any direct reports.

Travel

Travel approximately 2 weeks per year is expected for customer and office visits, as well as company events across Oregon and Washington.

What we offer

The salary range for this position is $60,000 - $75,000 and is eligible for an annual discretionary bonus based on individual and company performance. Actual pay will depend on experience. Grade for this position is 9-10. This position is FLSA status non-exempt. We offer hybrid work flexibility, and employees have access to physical offices in Seattle and Spokane, Washington, and Portland and Astoria, Oregon. Employees may take advantage of flex/alternative work schedules.

Additionally, Craft3 offers a comprehensive benefits package that provides generous time off, supports good health for you and your family, and helps you save for the future.

• Comprehensive medical, dental and vision benefits
• 403(b) retirement account with matching contribution
• At least 3 weeks of paid vacation time and 12 company-paid holidays
• Volunteer time off for service to the community
• Tuition reimbursement
• Sabbaticals for all employees after ten years of service

Read more about our culture and philosophy about reinvesting in our employees on our website.

About Craft3

Craft3 is a nonprofit community development organization, founded in 1994, that centers marginalized people in our work by investing in people, businesses, and communities across the Pacific Northwest. Craft3's investments build household and business wealth, amplify community voice and agency, and create lasting networks of trust and mutual support. We work towards a future of shared prosperity across our region. If that sounds like something you'd like to be part of, we hope you get in touch. Our team members primarily work remotely and out of physical offices across Oregon and Washington.

Our employees are passionate about our mission and accomplished in a variety of fields, including banking, community development, finance, accounting, natural resources, and city and regional planning. While they connect to our mission in different ways, all staff care deeply about using finance to expand opportunities and create a more inclusive world. Visit us at www.Craft3.orgto learn more about our team and career opportunities.

Equal Opportunity Statement

Diverse staff and perspectives advance our mission and help our organization thrive and grow. We encourage candidates who identify as one or more of the following to apply: Black, Indigenous, and People of Color (BIPOC); women; LGBTQ+; veterans; immigrants; working class; rural; and people who are differently abled. We are committed to being an inclusive organization and recognize that this takes continued work.

Reasonable Accommodations

Craft3 is committed to the full inclusion of all qualified individuals. Craft3 will ensure that reasonable accommodation is available where possible. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our Talent Acquisition Team at recruitment@craft3.org, 888-231-2170.

How to Apply

Apply online at Career Center | Recruitment

Application Deadline: Open Until Filled

For more information about Craft3 and our Benefits visit our website at: www.craft3.org/about/careers

Craft3 is an equal opportunity employer; women and minorities are encouraged to apply