ESSENTIAL FUNCTIONS:
- Responsible for the coordination and completion of assigned projects. Projects range from administrative functions to sales efficiency and customer service.
- Supports Data Center Projects Team by assisting in coordinating customer visits, documentation transmittals, project updates, and other general support functions.
- Monitors assigned deadlines, team assignments, and progress of assigned projects.
- Assists in preparing reports for management regarding status of project(s).
- Supports Customers and Munters Project Managers by communicating project status and providing documentation to include equipment submittals, test documents, installation instructions, etc as directed.
- Manages invoicing for all assigned DCT customers which includes but is not limited to:
- CNT projects
- Tracking progress payments on Data Center Projects.
- Tracks shipping dates for Data Center Projects.
- Work with PM's, RSM's and directly with customers to ensure timely payment of invoices.
- Work with CSAM and PM's to make sure contracts are invoiced upon correct payment terms and adjustments made where they need to be.
- Responsible for freight invoices & BOL's (BASEWARE) for projects where required for contract purposes, including but not limited to:
- Track posting of all invoices to validate freight charges/customer invoices.
- Work with AP to make sure all invoices have been received and are correctly invoiced as quoted.
- Responsible for the managements of documents that need to be uploaded into various software including but not limited to WebDH, iMPACt, Dropbox, etc.
- Responsible for the entry of data into iMPACt, WebDH, and various of ther DCT Software
- Creates shipping coordination and works with Munters logistics to coordinate shipments to project job site.
- Provides assistance to DCT OE to ensure accuracy and integrity of contracts as entered and processed in Glovia.
- Support Project Managers by attending customer calls/meetings, and helping in executing day-to-day tasks as well as communicating with internal and external customers as directed.
- Support the service team by assisting in development of reports, aid in gathering data for DCT service revenue forecast and track progress of forecast.
- Assist in verifying project release dates, amounts, and GM2 percentage with AP Manager for processing of commissions.
- Completes all tasks in a professional, efficient, and safe manner.
ADDITIONAL RESPONSIBILITIES:
- Handles all other requests from management on a timely basis.
- Works with Customer Service & Sale Admin Manager to help project management, sales, manufacturing, and service to assure customer satisfaction and retention.
- Tracks warranty dates for Data Center Projects as assigned.
JOB QUALIFICATIONS:
- Associates or Bachelors degree in business or similar field is desired
- 2-3 years experience in sales, business, marketing, or business administration
- Strong written and verbal communication skills
- Strong professional / corporate social media skills
- Strong background in basic math skills
- Strong background in Microsoft Office 365 and related applications
- Experience in Adobe Professional
- Proven ability to handle multiple projects and meet deadlines while demonstrating accuracy and attention to detail
- Self-motivated, energetic, positive attitude
- Basic knowledge of Data Center industry is preferred
- Ability to build strong customer relationships
- Ability to work independently with minimal direct supervision
- Ability to stay with an issue through its successful resolution
- Strong organizational skills
- Occasional travel to as necessary
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