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The Monitoring, Evaluation, Research, and Learning (MERL) Advisor will provide technical management of organization-wide measurement and evidence collation. This new position sits in the Strategy, Innovation, and Evidence Office (SIEO) which is housed within the Office of the CEO and led by the Chief Strategy and Evidence Officer (CSEO.) The Advisor will work closely with the CSEO, the senior advisor of organizational evidence and evaluations, and other members of the SIEO team and will also collaborate extensively with teams across the organization.This is a hybrid position, requiring one day per week in the Washington DC office (typically Thursdays). This individual will support organization-wide efforts at developing and collecting impact measurement indicators, working with multiple project teams across the organization to compile and report on FHI 360's overall social impact. Additionally, they will work with team members in the SIEO to review and summarize evidence and literature on various topics related to our organizational strategy and initiatives. They will also support the evidence and evaluations office in conducting specialized evaluations of organizational impact, including ex-post evaluations. The MERL Advisor will be expected to think critically, reviewing and interpreting reported data, research, and evidence to draw insights and synthesize evidence from multiple sources. This role is a combination of technical and interpersonal: the MERL Advisor will need to be comfortable working with data in various formats, reading and interpreting research, and synthesizing evidence from different sources, as well as interacting with people from around the world to understand and develop ideas for organizational learning. Note: A cover letter is required for consideration. Accountabilities: Technical Requirements:
Provide technical leadership in a specific technical component and/or project wide activity. Works on problems of moderate to complex scope that require evaluation of variable factors. Networks with key internal personnel. Supports the collection of organization-wide indicators and metrics, working with multiple projects across the organization. Works with data analyst staff to prepare indicators for reporting in centralized dashboards, reports, and presentations to key audiences including the executive team, board, and funders. Supports the development of measurement frameworks for specialized evaluations, such as ex-post evaluations of previously-completed projects. Embodies the principles of locally led development, identifying and pursuing ways to support local staff and leaders in MERL efforts through collaboration and teamwork. Participates in research projects, such as systematic literature reviews, to support organizational learning. Reviews evidence from FHI 360 and external sources to compile best practices and inform organizational strategy. Supports organizational learning efforts by combining aggregated metrics and recommendations from project and operational indicators, external evidence, systematic reviews, and other research streams. Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions, with some supervision. Performs other duties as assigned.
Project Design Implementation:
With technical oversight, provide technical leadership in design, development, planning, implementation; and capacity- building of specific technical components of projects Creates technical portion of the project plan, within the given resource and financial constraints Leads the day to day technical and operational activities of assigned projects Track delivery of project outputs Maintains a constructive dialogue and technical exchange with field counterparts and technical staff members of implementing partners Develops tools for the design and implementation of specific technical components Ensures technical implementation is consistent with best practices in the industry / subject and meet client / funder contractual obligations for of one or more large functional areas May supervise junior technical staff members, sub-contractors, and others implementing technical project work Functions at the advisor capacity with oversight of technical project administrative and finance compliance, technical deliverables, and team management. (Includes projects and consultants) Develops tools for the design and implementation of specific technical components Leads the day-to-day technical activities of assigned projects Track delivery of project outputs
Business Development and Client/Funder Support:
Collect data for inclusion in proposals Participate in business development meetings with partners/clients as necessary. Develop strategies to grow the business. Participate in client / funder meetings and provide technical input as necessary. Represents the organization and / or Institute to external entities at professional meetings and conferences. Maintains collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs (non governmental organizations) and consistently maintained and viewed as a knowledgeable resource in their technical area. Continually maintains a dialogue and technical exchange with field counterparts and technical staff members of implementing partners.
Partner/Sub-Award Management:
Capacity Building, Training and Supervision:
Develops and implements technical training and capacity building interventions. Identifies strategies to address training gaps, and learning gaps for the organization.
Operations Management (Finance, HR, etc.):
May manage the processes, services, planning, organizing, coordinating, and controlling of all technical resources for a project.
Project/Program Reporting:
Drafts financial and technical reports. Collates and uploads output and deliverables data to organizational data systems. Prepares and delivers presentations to internal and external key stakeholders on progress. Helps in the development and review of work plans. Serves as the primary author for technical deliverables (e.g., reports, presentations, manuscripts). Gathers and aggregates data to provide a summary/high level overviews.
Quality Assurance:
Ensures technical deliverables are consistent with best practices in the industry Identifies areas for improved efficiency or effectiveness within prescribed parameters, and institutes enhancements to procedures.
Problem Solving & Impact:
Demonstrates the ability to assess needs within agreed upon duties and considers course of action best to meet those needs. Effectively applies knowledge of technical area to solve a range of problems. Demonstrates the ability to develop solutions to problems that cannot be solved using existing methods or approaches. Faulty decisions/ recommendations /failures to complete assignments will normally result in serious delays to assigned projects resulting in considerable expenditure of additional time, resources, and funds. Decisions and actions impact primarily workflow, project processes and timeframes. Problems encountered are varied, requiring review of practices and precedents to resolve. Problem solving involves evaluating and resolving discrepancies with data, analyses, processes, etc. within prescribed guidelines. Policies or guidelines exist for most problems; others must be referred to by a supervisor or more senior professional.
Supervision Given/Received:
May supervise junior staff members, or manage consultants, subcontracts, or implementing partners for a defined project. Coordinates own workflow and sets individual priorities. Works under general guidelines for completion and accuracy as determined by the supervisor. Accomplishes results through staff managers or through experienced staff who exercise independence in their assignments. Serves as mentor to more inexperienced technical staff. Reports to a Senior Advisor.
Qualifications:
Master's degree or its international equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field. 8+ years of relevant experience in technical implementation of large international development or humanitarian projects and/or programs - may manage activities of lower-level staff, however, main function is individual contributor. Documented experience providing technical assistance and business development in one or multiple development sectors. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Past experience working on USAID-funded projects is strongly preferred. Fluency in written and spoken English; ability to speak other languages is a plus. Experience working on a research team, and/or conducting systematic reviews is a plus. Experience with any coding and data management systems, such as: PowerBI, smartsheets, R, Python, Stata, SPSS, MySQL. Strong knowledge and experience with development program reporting data, PIRS completion, and MERL systems. Ability to manage data workflows and reporting; must have the ability to work with and manage numerical and qualitative data. Exceptional organizational skills, including the ability to independently manage multiple priorities in parallel. Demonstrated analytical skills; the ability to determine the best analytical approach and identify trends and themes from evidence. Ability to motivate, influence, and work well with others to achieve goals. Ability to synthesize evidence and draw meaning from large amounts of information from disparate sources to drive learning. Ability to present recommendations to various audiences, presenting findings in easily readable formats or visualizations to support conclusions. Has the ability to manage projects, set realistic priorities, and plan for the successful implementation of activities. Ability to manage their own work to job and performance standards.
Typical Physical Demands:
Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit or stand for extended periods of time. Ability to lift or move up to 5 lbs.
Technology to be Used:
Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
The expected US-basedhiringsalary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. US-Based Hiring Salary Range:$115,000 - $135,000 International hiring ranges will differ based on location. This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org. FHI 360 fosters the strength and health of its workforce through acompetitive benefits package, professional developmentand policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal.
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FHI 360
$115,000 - $135,000
paid time off, sick time
Jan 15, 2025