Unified Communications Lead - Top Secret Clearance with SCI eligibility

Would you like to join a company that values your skills, empowers your growth, and offers you a stake in its success? If so,AMERICAN SYSTEMS is looking for a motivated Unified Communications Leadwith demonstratedexpertise in Cisco Unified Communications (UC) systems to join our team at Joint Base Anacostia-Bolling (JBAB) in Washington, DC.

As Part of Our Team, you will:

• Take charge of the design, deployment, and optimization of mission-critical communication systems
• Provide strategic guidance to the team, while driving system improvements across a global footprint.
• Receive a robust benefits package that includesEmployee Stock Ownership Plan.
• Be a part of an empowered accountability culture where each employee-owner has a meaningful stake in the future success and growth of the company.

What You'll Do as a Unified Communications Lead:

• Lead the design, deployment, and management of Unified Communications systems, including Cisco Unified Communications Manager (CUCM), Cisco Unity, and Telepresence Management Server.
• Act as a senior escalation point, resolving complex UC issues such as voice and video challenges and call routing conflicts.
• Oversee the management of UC endpoints, including Cisco VoIP phones and video conferencing systems.
• Plan and execute large-scale system upgrades, migrations, and hardware refreshes.
• Develop and enforce UC security policies to ensure compliance with DoD standards.
• Mentor and guide junior team members, fostering skill development and technical excellence.
• Collaborate with cross-functional teams, including network engineers, cybersecurity professionals, and third-party vendors, to ensure seamless UC operations.
• Maintain and update operational documentation, including system architecture diagrams and technical guides.
• Deliver regular performance and activity reports to senior leadership, identifying trends and recommending improvements.

What You Bring to the Table:

• Active Top Secret clearance with SCI eligibility.
• Bachelor's degree and 11-12 years of relevantexperienceOR
  
  
  
  • equivalent experience andadvanced certifications in lieu of degree
  
  
  
  
• CurrentSecurity+ CEor equivalentDoD 8140IAT Level II / III certification
• Advanced Cisco certifications, such as CCNP Collaboration or CCIE Collaboration.
• Technical Skills:
  
  
  
  • Proven success in managing enterprise-grade Cisco UC systems at scale, preferably in a DoD environment.
  • Expertise in CUCM (v11.5+), Cisco VTC codecs, VoIP endpoints, and Telepresence Management Server.
  • Strong understanding of VoIP protocols (SIP, H.323, RTP) and Quality of Service (QoS) principles.
  • Familiarity with integrating UC systems with third-party tools (e.g., Microsoft Teams).
  
  
  
  
• Soft Skills: Exceptional leadership, communication, and troubleshooting abilities.

Why You'll Love This Job:

• Leadership Role: Be at the helm of critical communications operations while shaping the future of Unified Communications in the DoD space.
• Technology-Focused Environment: Work with cutting-edge Cisco solutions and contribute to innovative communication strategies.
• Empowered Culture:Join a team that celebrates accountability, collaboration, and innovation.
• Comprehensive Benefits: Enjoy competitive pay and a full range of benefits, including health insurance, retirement plans, and ESOP participation.

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is$160,000-$180,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance.

Who We Are:

Founded in 1975,AMERICAN SYSTEMSis one of the largestemployee-owned companiesin the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.

Company Awards:

• Forbes National Best Midsize Companies
• Energage National Best Workplaces, National
• Washington Post Best Workplaces

Veteran Hiring Awards:

• GOLD AWARD by U.S. Department of Labor HIRE Vets Medallion Program
• TOP 10 MILITARY FRIENDLY EMPLOYER by MilitaryFriendly.com
• BEST FOR VETS EMPLOYER by Military Times