Retirement Analyst

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: January 30^th, 2025, or upon receipt of the first 50 applicant submissions

Retirement Analyst

Full-time, Hourly

Hourly Range: $23.51/hour - $27.14/hour

FLSA: Non-Exempt (Hourly)

Department: HR - Retirement Plan Services (RPS) Position Type: Full-time

Location: Milwaukee County Courthouse - 901 N. 9th St. Milwaukee, WI 53233

Job Summary: Milwaukee County Human Resources is looking for a motivated self-starter to join our Retirement Plan Services team. The Retirement Analyst is part of a team that provides all aspects of retirement benefits administration with a focus on providing exceptional customer service and the accurate and timely payment of member benefits. If solving problems and engaging in truly meaningful work that directly impacts our members' lives appeals to you, apply now!

Job Responsibilities:

• Calculate pension benefits and verify the accuracy of existing pension calculator tools. Ensure regulatory compliance in all aspects of calculation, communication, and documentation.
• Communicate with members effectively regarding their benefits via phone, email, and in person. Research, resolve and explain complex member issues.
• Utilize workflow management tools such as the RPS pension administration system to perform data updates and conduct research. Occasional research of historical records (DVD data, microfiche, paper records) during the calculation process.
• Research, identify, and provide feedback on existing practices and documentation; participate in workgroup discussions, problem-solving committees, and program updates.
• Facilitate pre-retirement seminars to Milwaukee County employees. Present benefit information to new employees.
• Perform other duties as assigned.

Required Education, License/Certification and Experience:

• Associate's degree or higher in Math, Business, Statistics, Finance, Economics or closely related field required
• -OR-
• High School Diploma/G.E.D. and two (2) years or more of Pension or Benefits experience required
• Intermediate or Advanced proficiency in Microsoft Office applications: Excel, Word and Outlook required (Advanced proficiency in Excel with knowledge of macros, pivot tables, etc. is a plus!)

Preferred Qualifications:

• Certified Retirement Counselor (CRC) preferred
• Certified Employee Benefit Specialist (CEBS) preferred
• Bilingual in English/Spanish preferred

Required Skills and Abilities:

• Communicator: Strong oral and written communication skills, ability to comprehend written and oral instructions.
• Problem Solver: Analytical skills, intellectually curious, and able to learn and apply complex concepts.
• Organized: Independent, able to balance multiple responsibilities through prioritization.
• Professional: Committed to deadlines, high attention to detail.
• Discrete: Maintain sensitive and confidential information.
• Understand the need for accuracy and security of member data and records.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

• Milwaukee, WI, USA