Help Desk Support
 TEKsystems | |
$17.00 - $23.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Kentucky, Louisville | |
 Jan 17, 2025 | |
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*Description*
ON-SITE ONLY NOW!! TEKsystems is seeking an ON-SITE Help Desk Support Analyst for one of our clients based out of Louisville, Kentucky. The selected candidate will be providing customer service and technical support for End Users PCs and hardware. They will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be proprietary, but you will be supporting office and printer functions as well. *Skills* password reset, technical support, active directory, ticketing system, support desk, help desk support, technical knowledge, servicenow, Troubleshooting, Customer service, Windows, Phone support, Hardware *Top Skills Details* password reset,technical support,active directory,ticketing system,support desk,help desk support,technical knowledge *Additional Skills & Qualifications* 2 years of helpdesk/call center experience * Basic problem-solving skills * Understanding of Microsoft Office * Comfortable working in a fast-paced environment with little supervision * Experience troubleshooting devices and software * Experience remotely supporting end users * Supporting Networking Printers * Remote Access Support The position is expected to resolve end user issues, provide timely documentation for all calls, and escalate issues when appropriate. *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $17.00 - $23.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Louisville,KY. *Application Deadline* This position will be accepting applications until Jan 30, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |