Sales Enablement Coordinator

Company Information

Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7/365. More than 5,000 commercial and industrial properties across North America trust The Electric Guard Dog to keep their assets secure.

Job Summary

The Sales Operations and Enablement team drives the success of our sales organization by equipping customer-facing teams with the training, tools, and support they need to excel in their roles. As a Sales Enablement Coordinator, you will play a pivotal role in streamlining operations by managing and prioritizing inbound support cases, ensuring the sales team can leverage their applications efficiently in their day-to-day activities. Beyond day-to-day case management, you'll oversee our robust tech stack, cultivate strong partnerships with third-party vendors, and deliver on-the-spot training sessions to empower sales end-users. This is your opportunity to be at the heart of optimizing sales productivity and driving impact across the team.

Essential Duties and Responsibilities include the following.

• Foster Cross-Functional Collaboration: Cultivate strong partnerships across sales teams, Sales Operations & Enablement (SOE), marketing, and product teams to drive alignment and shared success.
• Handle and Prioritize Support Requests: Act as the primary point of contact for inbound support cases, efficiently prioritizing and resolving daily inquiries from sales end-users.
• Oversee Sales Technology: Serve as the go-to expert for the sales tech stack, providing guidance, troubleshooting, and ensuring optimal platform usage.
• Manage User Access: Oversee user management within sales platforms, ensuring appropriate access, updates, and security compliance.
• Cultivate Vendor Partnerships: Build and maintain relationships with third-party vendors, staying informed about new platform features and capabilities. Communicate relevant updates to Sales Enablement Analysts to evaluate their impact on end-users.
• Drive Feature Rollouts: Collaborate with Sales Enablement Analysts and SOE's Learning and Development team to plan and execute the rollout of new platform features, ensuring effective adoption and training for end-users.

Competency Categories

• Professional Experience: At least two (2) years of relevant professional experience showcasing a proven track record of success.
• Exceptional Project Management Skills: Demonstrated ability to manage multiple priorities simultaneously, maintain flexibility in a fast-changing environment, and adapt quickly to shifting business needs with a high level of organization and precision.
• Outstanding Communication: Superior written and verbal communication skills, with the ability to clearly articulate ideas and collaborate effectively across teams.
• Detail-oriented and Analytical: Strong attention to detail, a knack for catching errors, solving complex problems, and applying critical thinking to achieve results.
• Tech-savvy: Proven aptitude for quickly mastering web-based applications and leveraging technology to optimize workflows.
• High Standards and Accountability: A commitment to excellence, taking ownership of responsibilities, and consistently delivering high-quality results.
• Thrives in High-Paced Environments: Excels under pressure in dynamic, time-sensitive situations while maintaining focus and efficiency.
• Team Player: A collaborative spirit with a positive attitude and a willingness to contribute to team success.
• Adaptable and Agile: Comfortable navigating and thriving in environments with frequent change, demonstrating resilience and flexibility to meet evolving organizational needs.

Why AMAROK? AMAROK is driven by our companies' core values. We strive to facilitate a greater sense of purpose in all our career opportunities. Well known for our superior company culture and leadership, our employees also enjoy the following benefits:

• Health Benefits (Medical, Dental & Vision)
• Tuition Reimbursement Program
• Short & Long-term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Matching 401K retirement plan
• Career advancement
• Bonus opportunities
• Generous PTO

Base Compensation Range: 55k-60k per year. Compensation is determined based on competitive market data, experience, skillset and geographical location.

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/