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Program Manager, Student Success

University of California - San Francisco
United States, California, San Francisco
Jan 18, 2025

Program Manager, Student Success

Graduate Div Admin

Full Time

83345BR

Job Summary

The Program Manager for Student Success in the Graduate Division will work collaboratively with the Assistant Dean for Diversity and Learner Success in the design, implementation, and evaluation of student success programs in support of retaining learners ensuring holistic success and well-being once they arrive at UCSF. This position will enable the establishment and continuation of Justice, Equity, Diversity, and Inclusion (JEDI) programs, including Initiative for Maximizing Student Development (IMSD) T32, and the UCSF Advanced Research Careers (ARC) HUB. The incumbent will be a strategic partner to the Assistant Dean for Diversity and Learner Success, Diversity and Outreach Program Manager, and Diversity Programs and Assessment Specialist, and play a critical role in the development of new programs and initiatives and serve as a leader in student mentorship and advising.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $67,000 - $143,800 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Graduate Division functions as the institutional home for graduate education and postdoctoral scholarship at UCSF, serves as the primary advocate for graduate students and postdocs, and strives to promote excellence in all graduate and postdoc training programs. The Graduate Division enhances access, representation, and the educational experience of underrepresented students, and develops and implements institutional initiatives to expand the pool of qualified applicants to the graduate programs and postdoctoral positions, playing a crucial role in UCSF's plan to diversify the campus community as a whole.

Required Qualifications


  • Bachelor's degree in related area and / or equivalent experience / training
  • Five (5) or more years of directly related work experience (Post BA/BS)
  • Advanced knowledge of advising and counseling techniques
  • Advanced verbal and written communication skills
  • Interpersonal skills
  • Multicultural competencies; ability to work with diverse populations
  • Skills in monitoring / assessing people, processes or services, to make improvements
  • Skills in monitoring / assessing people, processes or services, to make improvements
  • Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do
  • Demonstrated experience in developing and implementing programming for higher education learners, ideally with a specific focus on diversity, equity, and inclusion
  • Excellent planning and organizational skills
  • Strong knowledge of Outlook, Excel, Word, MS Teams, PowerPoint

Preferred Qualifications


  • Master's degree in related area
  • Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences
  • Advanced knowledge of complex visa and immigration policies, procedures and regulatory requirements for international students and scholars
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems, persuasion, leadership
  • Ability in problem identification and reasoning; ability to develop original ideas to solve problems, persuasion, leadership
  • In-depth knowledge of the field's post-degree employment opportunities and practices
  • Experience with community building and conflict resolution techniques, such as restorative justice practices
  • Demonstrated experience facilitating learner group discussions that focus on sensitive topics
  • Knowledge of grant application process and writing of applications
  • Excellent planning and organizational skills

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004576 STDT SVC ADVISOR 4

Job Category

Education, Professional (Non-Clinical)

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF), Parnassus Heights (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F 8AM-5PM PST, some evening or weekends, conference travel

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