Digital Accessibility Program Manager

IT Website Development

Full Time

83374BR

Job Summary

UCSF is seeking a dedicated and experienced Digital Accessibility Program Manager who will serve as the expert on digital accessibility, ensuring our digital assets meet the highest standards and best practices for accessibility. This pivotal role involves managing the UCSF Digital Accessibility Program, supervising program staff, and overseeing accessibility operations to improve user experience and customer satisfaction across all areas of UCSF's mission.

Scope of Responsibility:

• Lead and manage the UCSF Digital Accessibility Program, supervising program staff, setting performance expectations, and overseeing day-to-day operations.
• Act as an expert on digital accessibility, applying standards and best practices to ensure the accessibility of UCSF's digital assets including websites, videos, applications, and electronic documents.
• Lead UCSF's A11y (Accessibility) community, engaging with diverse stakeholders to foster an inclusive digital environment.
• Collaborate with the Chief Accessibility and Inclusion Officer, IT, Risk Management, Legal, and Procurement teams to integrate accessibility considerations into programs and procedures.
• Represent UCSF on systemwide accessibility committees and centers of excellence.
• Coordinate cross-functional initiatives to enhance accessibility and ensure compliance with relevant laws and regulations.
• Work with Enterprise Systems leadership to develop and implement strategic plans and policies to advance digital accessibility at UCSF.
• Monitor and report on the effectiveness of accessibility initiatives, making recommendations for continuous improvement.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $94,400 - $201,800 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. UCSF is technologically and organizationally complex, with both centralized and departmental IT units providing support for enterprise and specialized services. UCSF IT provides education, research, and health technology services, along with shared infrastructure, security, analytics, application, and customer support services, and is essential to the organization's ability to support growth, mitigate security risk, and manage, store and share sensitive information. This position works closely with the Web Services and Developer Experience teams and works on technology and content that affect all aspects of UCSF's mission.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• 5+ years experience and solid knowledge of all aspects of digital accessibility, including design concepts, various media, applications, strategic planning, etc.
• 3+ years experience and advanced knowledge in the following areas: digital accessibility risk management; accessibility measurement and analysis; inventory management; vendor engagement; knowledge of common organization-specific computer application programs; knowledge of organizational processes and procedures; understanding of organizational rules and regulations.
• Solid knowledge of the current laws, policies, trends, and potential future developments in the digital accessibility field.
• Solid knowledge of the organization, including its achievements, mission, vision, goals, policies, practices and infrastructure.
• Solid knowledge and skills in personnel administration and management techniques, including understanding of guiding principles, relevant laws, policies and best practices.
• Solid skills to select, train, supervise, guide and evaluate subordinate staff, and take corrective action as required.
• Advanced ability to develop course materials and deliver content effectively to diverse populations.
• Advanced interpersonal skills, customer service orientation, active listening skills, and effective team leadership skills.
• Solid analytical and critical thinking skills.
• Solid problem recognition, avoidance, and resolution skills.
• Solid project management and strategic planning skills.
• In depth ability to concisely present complex risk findings and make recommendations verbally and in writing.

Preferred Qualifications

• ADS, CPACC, CPWA, IAAP, or WAS certification
• Work experience related to digital accessibility in a higher education and/or healthcare environment.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

000407 DIGITAL COMM SUPV 2

Job Category

Clinical Systems / IT Professionals, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Center Building (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F 8-5 Pacific