Banquets and Events Coordinator

Sugarbush Resort
parental leave, sick time, 401(k)
United States, Vermont, Waitsfield
Jan 20, 2025
Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Discounted rates at non-Alterra-owned Ikon Pass destinations. Free golf and health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: Sugarbush Resort is seeking a Banquets & Events Coordinator to join our team! The Banquets and Events Coordinator oversees, organizes, and coordinates all Food and Beverage requirements for group sales events at Sugarbush Resort. This role also assists in high-profile public events such as the Sugarbash, Opening Day at ME, Wall of Fame, Pond Skimming, IKON Spring Concert, and others. RESPONSIBILITIES: Responsible for supervising and coordinating the delivery of all Food and Beverage operations for meetings, private events, weddings, and all other events at the resort. Managing and organizing Banquet Event Order (BEO) book by being the direct liaison between F&B and Sales. Work directly with Sales and Conference Services teams to ensure a seamless transition between planning and execution of events. Overseeing all set-up details (e.g., table arrangements, decorations, AV requirements) for all group events and weddings. Provide detailed BEOs to both FOH and BOH managers for all events with a high emphasis on communication. Responsible for knowing the timeline and schedule of activities, and keeping Banquet Captain, Outlet FOH/BOH Managers, Director of F&B, and VP of F&B aware of any changes to BEOs as they are made. Work with conference planning team on any special requests for events and ensure proper and timely ordering and delivery of the special requests. Responsible for maintaining, and ordering as needed, all banquet wares. Including, but not limited to, chafing dishes, silverware, plates, glassware. Responsible for all charges being posted correctly for the events and other administrative tasks related to the billing of all food and beverage. Review and implement annual menu updates with the Food & Beverage team and coordinate any changes with marketing and sales as needed. Conduct annual industry and competitive price analysis for banquet food, beverage, gratuities, room rentals, and AV charges. Work with Mountain Operations and Facilities teams to make sure they are in line with the needs of the events. Oversee event detailing and execution, transferring responsibilities to the Banquet Captain and/or Outlet Manager as needed. Being present at all events to help assist when needed. QUALIFICATIONS: Minimum of 5 years of experience in hospitality, food & beverage, catering, and/or conference services. Proficiency in Microsoft Office, and Excel Strong communication skills, problem resolution, product knowledge, inter-departmental and client relationships Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.