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Patient Services Specialist / PSS

Seton Medical Center Harker Heights
paid time off
United States, Texas, Harker Heights
850 West Central Texas Expressway (Show on map)
Jan 21, 2025
Overview

Join our team as a day shift, full-time, Family Practice Patient Services Specialist (PSS) in Belton, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.

Responsibilities

  • Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients and representing the clinic with a positive, professional attitude.
  • Responsible for ensuring a smooth flow throughout the office and work to minimize patient wait times.
  • Serves as the first point of contact for patients, deliveries, and office personnel.

Qualifications

Job Requirements:

  • Previous customer service experience in a retail, business, or office setting

Preferred Job Requirements:

  • High School Diploma or equivalent
  • One (1) year of medical office reception experience
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