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Service Coordinator

Aleron
United States, Arizona, Yuma
Jan 22, 2025


Description
Acara Solutions is looking for a Service Coordinator in Yuma, AZ for one of our clients.
Service Coordinator Notes:
  • Pay Rate: $28-$33/hour
  • Role will be fully onsite
    • Hours will be M-F, 6am-2:30pm
      • 40 hour work week w/ 10 hours of OT per week
  • Will require driving vehicle to job sites and for customer meetings out in the field
    • May be required to attend training in Phoenix
  • 12 month contract with possibility of extension
  • Day to Day of Position:
  • Interfacing with service area customers for all things service related
    • For example, if a customer wants to upgrade meter panel or get a meter installed, it will go through the service coordinator

    • Functions as an APS liaison to APS customers to satisfy requirements to run service
    • Primarily focused around residential, can spill over to commercial
    • Helps coordinate setting a customer up with power and getting it turned on
    • Vetting through customer intake calls to assist the Customer Project Representatives
Job Requirements
Required Skills / Qualifications:
    • Someone who has gone on job sites to meet with customers
      • For example, someone who has worked for a plumbing, roofing, or utilities related company and had to talk to customers about their service and/or installations.
    • Customer service piece is huge
    • Strong soft skills, detail oriented, and organized
    • Entry level project management skills are helpful: time management, scheduling, when and how to prioritize workload.
    • Essence of basic electricity is a plus - how is it generated (from generation to meter)
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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