Desktop Deployment Technician

Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.

We encourage our experts to try new things and explore new ideas that turn our client's dreams into reality, even if those ideas are unconventional. We invest in our people by offering excellent benefits and training, development, and mentorship opportunities that lead to a rewarding career path. If you are ready for more than a career, we invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve.

Group: Information Technology

Position: Desktop Deployment Technician

Location: Indianapolis, IN

We are seeking a skilled and experienced Desktop Deployment Technician to join our team. The successful candidate will play a critical role in ensuring that our organization's desktop and laptop environment is up-to-date, secure, and efficient.

In this role, you will work closely with other IT teams to ensure that our desktop environment is integrated into our overall network infrastructure. You will have the opportunity to work on a variety of projects, from deploying new desktops and laptops to developing and implementing automation tools to streamline our deployment processes.

The Desktop Deployment Technician will be responsible for managing multiple tasks and projects simultaneously, while maintaining a high level of accuracy and attention to detail. You will need to be proactive and possess excellent communication skills to provide timely and effective support to end-users and other stakeholders.

Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.
• Install, configure, and maintain operating systems, software applications, and hardware components.
• Perform upgrades and patches to operating systems, applications, and hardware as required.
• Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.
• Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.
• Document procedures and guidelines related to desktop deployment and support.
• Participate in special projects and initiatives related to desktop deployment and support as required.
• Other duties as assigned

• Bachelor's degree in Computer Science, Information Technology or a related field is preferred
• Minimum of 2 years of experience with desktop deployment, hardware and software configuration, installation, and testing
• Strong technical knowledge of desktop and laptop hardware and software, including Windows operating systems, Microsoft Office suite, and anti-virus software.
• Ability to troubleshoot and diagnose problems with hardware and software.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of scripting and automation tools is a plus.
• Experience with Ivanti imaging platform is a plus