Functional Specialist

Responsibilities

• Work with the client organization as a subject matter expert on Netsmart interoperability solutions to provide solution knowledge for new or existing clients.

• Communicate directly with existing clients to ensure the tools to be successful are readily available

• Collaborate with product management on roadmap execution by providing user stories that help drive the solutions forward.

• Work with engineering to ensure defects, maintenance and enhancement development activities are properly categorized and delivered efficiently

• Work with our clients to jointly develop appropriate policies and procedures, ensuring successful adoption of Netsmart interoperability solutions.

• Collaborate with 3rd party vendors for standard and integration methods, ensuring effective bi-directional health of interoperability solutions

• Work directly with the support organization to ensure speedy resolution of client issues and ensure healthy outcomes.

• Understand the business requirements to support client services for interoperability solutions.

• Promote process improvement opportunities for clients and within Netsmart for all interoperability solutions.

Requirements:

• Bachelor's degree or equivalent experience in lieu of degree required

• Ability to explain solution capabilities within the context of business processes for a community segment

• Demonstrated process improvement skills to be available to client within their specified analytics solution

• Experience in solution benefits identification, development and reporting.

• Ability to travel up to 25%

Preferred

• Experience using industry standard integration standards such as IHE, HL7, FHIR, APIs, CCDA

• Experience in healthcare technology space preferred

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.