Construction Perm Loan Coordinator

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

ESSENTIAL JOB FUNCTIONS

• The Construction Perm Loan Coordinator is responsible for analyzing construction disbursement requests and administering disbursements throughout the duration of the construction phase.
• Serves as primary point of contact for general inquiries from members, builders, inspectors, loan originators and title companies concerning construction inspections and disbursements, including funding availability, obtaining approvals and required documentation before releasing funds.
• Oversees the inspection process and submission of invoices for payments.
• Maintains tracking to validate receipt of member documentation, ensuring appropriate release documents are received during each disbursement.
• Ensures disbursements are completed timely in accordance with the established guidelines.
• Communicates frequently with members and builders to ensure projects are progressing according to the specified timing gates detailed in the construction agreement between VyStar, builder and members alike.
• Monitors monthly interest payments to ensure loans are current and payments are posting correctly before future draws are released to minimize risk to VyStar.
• Monitors and updates hazard and liability insurance expirations, request replacement coverage, update coverage as required.
• Responds to questions and works closely with members and builders to resolve issues related to Construction loans or escalates to ensure proper resolution.
• Maintains contact with members regarding documentation and funds needed for conversion to permanent financing.
• Oversees the request for Title updates and Final Title Policies to review for conformance with requirements.
• Assists in the preparation and processing of loan modification agreements for extensions of maturity date.
• Assists in the preparation and processing of closing orders to title companies for recording of modification agreements and tracks receipt of applicable endorsements.
• Be willing to assume additional duties as they arise, cross train within the departments and be responsive to Real Estate Lending and VyStar needs.
• Ability to maintain or exceed goals as defined.
• Must be able to generate enthusiasm for all VyStar's products and services.
• Partner Relations: Establish collaborative partnerships with other lines of business, including Retail, Consumer, Business, Investments, Wealth and Commercial Works directly with the branches, call center or members to resolve issues.
• Must be a strong team player with a high level of professionalism and initiative.
• Encourage positive interactions and strong working relationships with Sales Partners and all other areas of Real Estate Lending.
• Performs other duties as assigned.
• Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with corporate defined values and ethics.
• Consistently demonstrates VyStar Excellence with providing service to the membership, credit union employees, and third-party vendors.
• Responsible for understanding mortgage department goals as well as Credit Union goals and pro-actively works toward attainment of those goals.
• Identify and make recommendations to department Real Estate Lending Management regarding process improvements, quality service and increased efficiencies within the department.
• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

• Focus- Focus your full attention by carefully listening to and observing client or member.
• Connect - Consistently be friendly and approachable. Demonstrate your care.
• Understand - Listen empathetically and ask questions (70%/30% rule).
• Counsel - Recommend solutions based on yourmember's needs and objectives.
• Advance - Ensure that member's expectations were exceeded.
• Verify necessary follow-up actions.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to interface effectively with members, inspectors, builders, and potential members to ensure smooth workflow and provide efficient service to members while staying abreast of changing policies and procedures.
• Must be self-disciplined and goal-oriented with a demonstrated ability to work independently.

EXPERIENCE

• Minimum of 3 - 4 years prior experience in the mortgage industry specific to Construction Perm Lending proven production and proven track record in heavy member contact.

EDUCATION

• High School diploma or equivalent
• Must comply with all provisions of the Act as defined in the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act) and credit union S.A.F.E. Act Procedures.

CERTIFICATIONS

• Meet and maintain all the requirements as a registered mortgage loan originator employed by a federally regulated Institution with the Nationwide Mortgage Licensing System and Registry (NMLS)

DISCLAIMERS AND WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this position description is an implied contract for employment. The functions are not all encompassing and are subject to change at any time by management. As required or requested, may exert up to 20 pounds of force occasionally and/or negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position!

VyStar Credit Union Human Resources