Workplace Experience Summer 2025 Internship - McLean, VA
 JLL | |
relocation assistance
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 United States, Virginia, McLean | |
 Jan 28, 2025 | |
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About JLL Work Dynamics:Work Dynamics at JLL offers comprehensive workplace solutions designed to optimize the productivity, efficiency, and employee experience within organizations. Combining data-driven insights with innovative technologies, Work Dynamics assists businesses in creating tailored workplace strategies that align with their unique goals and objectives. By leveraging JLL's expertise in workplace strategy, space planning, change management, and workplace technology, the Work Dynamics team brings together the physical, digital, and cultural aspects of the workplace to drive employee satisfaction, collaboration, and overall business success.
About Workplace Experience/Guest Service Agents:Workplace Experience Guest Service team members are "experts who create value through lasting partnerships." We are dedicated to providing experiences that leave a lasting impression. By setting the standard for superior service, we create engaging, hospitality-focused environments for our clients and their teams. What the job involves:We are currently seeking a Summer Intern on the Workplace Experience Services Team. In this role, you will assist in creating exceptional workplace experiences and support the implementation of our experience programs. You will gain hands-on experience in operations, client service, and hospitality while working closely with the Guest Service Manager and other team members. This role is an excellent opportunity for students or recent graduates who are passionate about delivering outstanding experiences and looking to develop their professional skills in a dynamic, client-focused environment. As a Summer Intern in the Guest Services Program at JLL, you will: Support Daily Operations: Assist with managing guest services programs, such as temporary access badges, building access cards, lost & found, luggage storage, and art and meeting room inspections. Perform quality assurance checks to ensure smooth daily operations. Monitor service-related issues, submit work orders, and escalate potential risks. Respond to requests for information and communicate effectively with management and team members. Assist with creating and updating training and informational materials. Collaborate with service line leads to ensure alignment and consistency in service delivery. Special Projects: Review all trackers and create a master template to be used across all regions Create standardized email template responses that can be shared across all regions Prepare a final presentation highlighting experiences and lessons learned throughout the internship Program Details Dates:June 2, 2025 - August 8, 2025 Location: McLean, VA Education, Skills, and Experience Currently pursuing a degree in hospitality services, business administration, or a related field. Proficiency in Google Suite (Sheets, Slides, Docs) or Microsoft Office Suite (Word, Excel, PowerPoint). Strong interest in hospitality, client services, or workplace operations. Exceptional communication and interpersonal skills. Ability to work independently and collaboratively within a team. Strong organizational and multitasking abilities with attention to detail. We do not offer relocation assistance or housing for our internship program. Permanent US work authorization required. About our Internship Program Take the opportunity to start your career early in the commercial real estate field! Spend time learning what it's like to work in the fast-paced, entrepreneurial, team-oriented environment at JLL. Interns are an important part of what makes JLL a great place to work. Within our program, interns are an integral part of our team working alongside real estate analysts, transaction professionals and other associates. You will gain valuable insight into the commercial real estate industry while being exposed to multiple lines of business over the course of your internship. | |