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Senior Business Risk Program Manager - RCSA Controls and Testing

First Citizens Bank
United States, North Carolina, Charlotte
Jan 28, 2025
Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, Dallas, TX, or Phoenix, AZ.

As a first line of defense risk professional the Senior Business Risk Program Manager - RCSA Controls and Testing is responsible for the support and execution of various risk programs and activities within a Business Unit (BU), adhering to the Bank's Risk Appetite and Corporate Strategy. This role is response for engaging with the BU in management of risks and controls across all risk types. Facilitates and/or monitors execution of risk policies, standards, procedures and/or program requirements. Serves as an effective communication channel between the Risk Management Department, regulators, and FCB BUs. Influences cross-functionally without direct authority. May act as a mentor.

Some additional responsibilites include:

  • Execute RCSA activities with business stakeholders, ensuring core processes are documented and controls are identified in alignment with program standards. Partner with stakeholders to develop action plans to address deficiencies, providing recommendations to strengthen risk and control environment.
  • Assess business risk and implement processes and controls, ensure first line understanding and accountability for business risk and supporting processes.
  • Ensure business processes and operational controls meet risk program and regulatory obligations.
  • Provide execution support of all testing activities performed, and drive business process improvements based on outputs of control testing.

Responsibilities

  • Business Risk & Controls Knowledge and Expertise - Maintains and utilizes a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities and risks. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
  • Risk Program Execution - Oversees the implementation and maintenance of the BU's risk management framework. Assists the composition and regular maintenance of policies, standards and procedures that support risk program execution. Coordinates risk assessments to evaluate and may manage key risks across the BU. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Directs the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Monitors the status of effectiveness of issue remediation efforts, providing regular metric-focused and thematic updates and reports to senior management. Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
  • Regulatory Engagement - Participates in regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission. Monitors regulatory developments and findings and assesses their potential impact on the organization's risk profile and regulatory compliance.
  • Risk Governance & Reporting - Develop and maintain risk reporting frameworks, dashboards, and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepare regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes. Monitor the effectiveness of risk reporting processes and tools, identifying areas of optimization. Facilitate governance (i.e. Forums) and communication routines with the BU team to ensure appropriate distribution of risk program related information.

Qualifications

Bachelor's Degree and 8 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 12 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Qualifications:

  • Experience working in a role with a LFI executing RCSA activities with stakeholders and assessing business risk and implement processes and controls.
  • Advanced Degree
  • Knowledge of risk techniques, practices, and control frameworks,
  • Knowledge of various banking and government regulatory requirements and processes
  • Knowledge of regulatory guidance pertaining to enterprise risk and operational risk
  • Ability to work effectively with associates, senior management, and various committees

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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