Consumer Banking Fraud Mitigation Manager

Position Summary

• Evaluate and assess the effectiveness of account opening tools (ChexSystems, Alloy) to mitigate fraud risk.
• Analyze charged-off accounts and conduct audits to identify preventative measures for fraud at branches.
• Perform quarterly audits (e.g., Reg CC) to ensure branches are following compliance procedures.
• Manage Enhanced Due Diligence (EDD) requests and ensure timely, accurate completion by branches.
• Collaborate with the Fraud team to identify fraud trends and share insights with frontline staff to reduce fraud risk.
• Assess and improve high-risk procedures to minimize fraud exposure.
• Ensure proper cash handling and compliance with branch cash activity policies to prevent fraud.

Knowledge of:

• Strong oral and written communication skills
• Strong understanding of regulatory requirements, including Reg CC, and fraud mitigation tools and techniques.

Ability to:

• Provide high attention to detail

• Provide guidance and coaching to banking center leadership and staff

Education and Training:

• Associate degree in related field required.
• 5+ years experience in fraud prevention, risk management or related field, with a focus on Retail Banking.
• 2+ years in a leadership or managerial role, overseeing a team responsible for fraud detection, prevention or risk management.
• Experience in a customer-facing banking environment (e.g. Retail Banking Branches, Call Center or digital banking channels).

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $68,000 -$94,000/year)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.