Workers' Compensation Analyst

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HOW TO APPLY

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 02-11-2025

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Risk and Safety Services is comprised of five departments and each of these units is dedicated to maintaining and promoting an aspect of the health and safety of all members of the campus community. Risk and Safety Services provides leadership and coordinates multidisciplinary services to sustain a safe and healthy campus by managing risk, preventing injury and loss, and coordinating access, emergency response, and recovery. Risk Services is a department within Risk and Safety Services, which supports the campus by assisting departments identify their risk exposures, recommending strategies to reduce or eliminate identified risks, and administering the campus insurance programs to facilitate maximum recovery from accidental losses. Risk Services encourages and supports a safe, healthy and thriving campus community.

More information can be found at: https://riskservices.ucsc.edu/

JOB SUMMARY

Under the supervision of the Workers' Compensation and Occupational Disability Manager, the Workers' Compensation Analyst is a member of the UCSC Office of Risk Services. The Workers' Compensation Analyst is responsible for providing support in implementing preventative measures and injury prevention programs for the campus workers' compensation program. The Workers' Compensation Analyst coordinates assigned segments of the University's workers' compensation program. Uses skills as an experienced professional with a full understanding of industry best practices in identifying methods and techniques for optimal risk mitigation solutions.

APPOINTMENT INFORMATION

Budgeted Salary: $83,000/annually
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: ENTERPRISE RISK MGT ANL 3 (007204)

Travel: Never or Rarely

JOB DUTIES

50% - Workers' Compensation Case Coordination

• Provides support with work status reports and transitional return to work program for assigned workers' compensation cases.
• Analyzes complex loss areas, and compiles initial workers' compensation claims data; identifies and collects missing information; inputs essential data within reporting deadlines; prepares and sends initial notification; and establishes and maintains confidential claim files.
• Assists with implementing risk control programs and strategies to prevent losses and reduce insurance premiums.
• Updates emergency medical providers with workers' compensation billing data and contact information.
• Provides support for the administration of claimant DWC 1 and workers' compensation medical prescription card program.
• Liaises with medical providers to obtain timely and work status reports.
• Assists with analyzing complex loss claims data and metrics reports.

50% - Workers' Compensation Program Development

• Assists in implementing preventative measures. Assists in developing injury prevention safety training to aid in injury reduction.
• Provides support in developing programming by targeting areas of frequent injury types.
• Conduct thorough assessments to identify high-risk areas and activities within the university.
• Develop and implement targeted strategies to prevent injuries, including ergonomic adjustments, hazard identification, and safety protocols.
• Design and deliver ongoing training programs to educate staff and faculty on best practices for avoiding physical movement injuries.
• Work closely with departments identified as high-risk to tailor safety initiatives that address specific needs and challenges.
• Regularly review the effectiveness of implemented measures and training programs, using data-driven approaches to make necessary adjustments.
• Provide detailed reports on progress, including reductions in injury claims and cost savings, to demonstrate the impact of the initiatives.
• Develop customer satisfaction surveys for training programs to evulate program success.
• Provide risk analysis support to Risk Services department programs.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and/or equivalent experience/training.
• Proven interpersonal skills, customer service orientation, active listening skills, professionalism.
• Proven organizational skills and excellent attention to detail.
• Demonstrated comprehensive knowledge of workers' compensation claims management; Workers' Compensation experience with either a third party claims administrator, a Workers' Compensation insurer or a large employer.
• Proven ability to use critical thinking and analytical skills to solve problems.
• Ability to maintain highly confidential information in an appropriate manner; and maintain high ethical standards.
• Demonstrated knowledge of occupational disability management; knowledge of developing and coordinating occupational injury return to work assignments.
• Computer skills characterized by: knowledge and experience with Microsoft Office Suite, Google Suite, and the ability to learn and utilize a claims management information system.

PREFERRED QUALIFICATIONS

• Certified Professional in Disability Management (CPDM) professional designation
• Completion of Insurance Educational Association course WCCA 10, Foundations of California Workers' Compensation Claims, or equivalent Workers' Compensation course.
• Ability to communicate in the Spanish language
• Strong skills required to develop course materials and deliver content effectively to diverse populations.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work all scheduled hours on-site.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

Misconduct Disclosure Requirement

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination