Quality Coach

SUMMARY

The purpose of the Quality Coach is positively influence the quality culture by supporting the desired goal of establishing a "Work to Standard" manufacturing culture. The Quality Coach supports this goal by first performing defined audits of product and processes against established standards and then reviewing the audit results and documented standards with workstation operators to help induce continuous improve.

PRIMARY RESPONSIBILITIES

• Perform defined audits of product and processes.
• Review audit finding and discuss work standard with workstation operator after every audit to provide feedback and drive continuous improvement.
• Evaluate audit findings and review with operational leaders as needed.
• Participate in corrective actions events to improve/resolve issues with the standards, tools, or process.
• Participate in daily meetings and provide Quality Coach Team reflection.
• Communicate metrics and exceptions to leads, supervisors, and various other levels of the organization.
• Additional duties includes, assisting in product containments, performing Critical to Quality checks, Data Collections, and additional tier management communication.

QUALIFICATIONS AND SKILLS

• Language Skills: Ability to read, interpret, and apply information contained in standard work documents. Effective writing and verbal skills to summarize audit findings.
• Strong knowledge of product, processes, and standard work to draw upon when determining appropriate course of action to take during audit.
• Awareness of impact that audits may have on manufaturing processes and ability to operate in a manner that achieves key position responsiblities while minimizing negative production impact.
• Resiliency/Competency in regards to understanding that the basic task of this position is to repetitively model the preferred behavior of working to standard to others who may not immediately comply.

MUST HAVE QUALIFICATIONS

• Team skills with the ability to operate unsupervised
• Self driven with a desire to learn and improve
• Experience with Microsoft Excel, Word, and Outlook
• Minimum 1 year experience at Andersen Corporation Garland Assembly Plant.
• Strong written and verbal communication skills

NICE-TO-HAVE QUALIFICATIONS

• Bilingual
• Measurement experience - able to use a tape measure or calipers.
• Continuous improvement experience - worked on a CI team, participated in Kaizen event, or White Belt training.
• Troubleshooting or root cause analysis experience.

CULTURE AND BENEFITS

"Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It's also why we're committed to supporting you to approach each day with a bright outlook.

Benefits include, and are not limited to:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, dental, prescription, vision coverage
• Tax-advantaged accounts for healthcare expenses
• Life Insurance
• Paid Time Off, Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Dependent Care Flexible Spending Account
• Career Growth Planning & Nationwide Career Opportunities

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

PHYSICAL REQUIREMENTS SUMMARY

• Must be able to stand for 8 hours
• Must be able to lift 50 lbs

In 2024 Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.