Summer 2025 Intern - AI Research, Office of the CEO

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

• Conduct AI research and competitive analysis on Agentforce and AI-driven customer engagement solutions.
• Collaborate with Agentforce teams to explore voice AI agents, automation, and enterprise AI applications.
• Analyze customer interactions with AI to improve Agentforce's ability to enhance customer experiences and operational efficiency.
• Translate customer insights into product recommendations for the CEO's office and executive leadership.
• Develop briefing reports and presentations on AI strategy, customer impact, and product feedback.
• Support cross-functional collaboration between AI research, Agentforce, and product strategy teams.
• Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights.

• Hands-on experience in AI research, strategy, and business impact analysis.
• Exposure to top AI experts, executives, and thought leaders at Salesforce.
• A deep understanding of how AI is shaping the future of enterprise software.
• The opportunity to contribute to high-impact research that influences AI innovation at Salesforce.

• Currently pursuing an undergraduate degree (preferably in Computer Science, Engineering, Mathematics, Business, or a related field).
• Passionate about AI, technology, and business strategy.
• Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights.
• Excellent communication and presentation skills, with the ability to work cross-functionally.
• Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required.

• Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects).
• Interest in AI ethics, sustainability, and the broader implications of AI on society.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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