Site Reliability Engineer II - API System Integrations

The IT department drives the bank's cutting-edge technology infrastructure and prioritizes cybersecurity, ensuring seamless and secure digital operations. From supporting robust data centers to safeguarding sensitive financial data, we are always at the forefront of innovation, implementing the latest technologies to elevate banking services. Our dedicated teams provide strategic and comprehensive support, meeting the ever-changing needs of both clients and employees across the entire enterprise.

The Site Reliability Engineer II is primarily responsible for designing, building and maintaining efficient large-scale systems. Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. The SRE II ensures that applications have reliability and the appropriate uptime for users' needs with a fast rate of improvement. Maintain application capacity and performance.

Our team thrives on collaboration, continuous learning, and innovation. We work closely together, leveraging cutting-edge technologies and sharing our expertise to solve complex problems efficiently. By encouraging creativity and adaptability, we experiment with new tools and methodologies, fostering a dynamic and tech-forward work environment. Additionally, we focus on creating a positive and supportive atmosphere, ensuring everyone feels valued and motivated to excel.

• You will help design, implement, and maintain API Gateway solutions using Kong and Spring Boot microservices.
• You will develop and manage CI/CD pipelines for seamless deployment of API Gateway and microservices.
• You will implement and monitor API observability tools to ensure high availability and performance.
• You will develop and maintain logging and tracing solutions for API requests and responses.
• You will collaborate with development teams to ensure best practices in API design and deployment.
• You will develop and test deployment-related features, identify process gaps, and implement improvements for operational efficiency.
• You will participate in developing tools and processes to enhance product supportability and productivity and improve monitoring for BOKF products.
• You will understand data flows, security requirements, and perform job scheduling tasks including writing and troubleshooting job plans.
• You will triage and troubleshoot escalations, develop batch scripts and stored procedures, and monitor code deployments to detect and resolve issues.
• You will understand project management methodologies, scrum, agile tactics, and organize tasks using the Kanban process with moderate supervision.

This level of knowledge is normally acquired through completion of a Bachelor's Degree in Business, Computer Technology/Science, or a related field and 3-5 years of experience in MIS or related field or an equivalent 7 years of work-related experience.

• Experience in Java, Python, Linux, scripting
• Knowledge of cloud compute technologies, network monitoring, data processing and analytics
• Knowledge of datacenter monitoring, service-oriented systems, micro-services
• Knowledge of networking monitoring, networking protocols, SNMP, syslog, network telemetry, REST API
• Experience in Software Integration Systems e.g., MuleSoft, SSIS, etc.
• Knowledge of moderate to complex technical infrastructure principles e.g., Windows Server, UNIX, Tomcat, IIS. RDBMS principals, Microsoft SQL.
• Exposure to Quality/Testing Methodologies
• Knowledge of disaster recovery application
• Excellent organizational, verbal, and written communication skills
• Knowledge of system architecture
• Knowledge of automation pipelines
• Knowledge of CI/CD