Senior Manager, Total Rewards

Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

The Total Rewards Leader will be a key member of the HR leadership team and responsible for designing, implementing, and managing compensation, benefits, and wellbeing strategies and programs. This role requires a hands-on leader who can develop our Total Rewards strategy and help implement it - in our Partner (employee) owned company. The ideal candidate will have a deep understanding of market trends, AI-driven solutions, and data analytics to optimize total rewards programs in a rapidly evolving business landscape.

Why join us? Lead a high-impact function that drives Partner engagement and supports our company's success. Leverage AI and data analytics to shape the future of rewards. Collaborate with a dynamic leadership team dedicated to innovation and growth.

What You'll Do and Impact:

Benefits, Compensation and Wellbeing

• Develop, implement, and maintain Direct Supply's total rewards strategy, ensuring competitive pay and benefits programs.

• Lead health, retirement, and wellness programs to enhance Partner experience and engagement.

• Utilize AI and technology to optimize benefits administration, deliver data-driven insights on program effectiveness and inform future strategies and decisions.

• Collaborate with vendors and stakeholders to enhance offerings and cost efficiency.

• Design and manage competitive compensation programs, ensuring market alignment through AI-driven analytics and market surveys.

• Lead Senior Total Rewards Associate and Benefits Program Manager and collaborate with HR Operations to ensure our Partner rewards are communicated and delivered with excellence.

• Partner with finance and SVP of HR to align rewards investments with HR and business objectives.

• Ensure compliance with regulatory requirements, including 5500 filings, SARs, CMS, and policy renewals.

• Serve as the escalation point for complex compensation and benefits matters, liaising between Partners and vendors, when needed.

Market Trends & Future of Work

• Monitor emerging trends in compensation, benefits, and wellbeing, particularly in the age of AI, automation, and the future of work.

• Proactively adjust programs to maintain a competitive edge in talent attraction and retention.

• Ensure compliance with evolving labor laws, benefits regulations, and pay transparency mandates.

Technology & AI

• Drive automation and efficiency in rewards administration through HR technology and AI solutions.

• Utilize workforce data insights to optimize rewards strategies and improve business outcomes.

Collaboration & Communication

• Fully engage as a collaborative and solution-oriented member of the HR Leadership team; support HR department initiatives

• Partner with business leaders to align total rewards strategies with broader HR and business goals.

• Effectively communicate compensation and benefits programs to Partners, ensuring understanding and inspiring top performance.

• Lead change management efforts related to total rewards initiatives and transformation.

What you'll bring:

Education:

• Bachelor's degree in Business, Finance, HR, or related field

Experience:

• 7+ years in compensation and benefits administration, implementation, analysis, and compliance

• 3+ years cultivating high performing teams and developing team members to meet future business needs

• Knowledge of self-funded medical plans and 401(k) plans

• Track record of designing efficient compensation and benefit programs for a highly technical workforce to motivate and reward exceptional performance

• Strong working knowledge of ERISA, COBRA, HIPAA, PPACA, IRS regulations, etc.

Leadership:

• Proven experience reimagining the Total Rewards function (or parts of it) significantly improving workflows and productivity through AI and technology

• Excellent stakeholder management, data storytelling, and strategic problem-solving skills

• Deep knowledge of market trends, legal compliance, and workforce wellbeing strategies

• Ability to lead and deliver multiple complex projects simultaneously

Technology & Data:

• Hands-on experience with HRIS, AI-driven compensation tools, benefits platforms, and analytics.

• Proficiency analyzing, interpreting and summarizing complex data, preparing reports, and making recommendations to leadership

Additional Items of Interest:

• Certified Compensation Professional distinction

• Sales compensation program design