Accounts Receivable Clerk-Collections

Classification:
Non-Exempt

***$21.00 per hour*** Bonus included

Job Summary:
The Accounts Receivable Clerk/Collections is responsible to the Office Manager for the collection and maintenance of all charge accounts in accordance with company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.
Essential Functions:
- Process customer payments according to company policy.
- Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices and partial payments.
- Provide regular communication to management regarding status of account collections.
- Organize a recovery system and initiate collection efforts.
- Complete monthly and quarterly closing statement processes and create reports.
- Communicate with customers via phone, e-mail, mail or in person to make payment arrangements on delinquent accounts.
- Perform reference checks of all credit applications and report findings to management.
- Investigate and resolve customer inquiries in a timely manner
- Submit accounts to management for bad debt write off.
- Fax or e-mail invoices to customers for payment.
- Perform other tasks as required.

Additional Functions:
- May perform some of the other general office functions.
Qualifications:
- Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
- Excellent written and verbal communication skills in English, especially in telephone skills.
- Proven excellent interpersonal skills and ability to work successfully in a team environment.
- Great organizational and multi-tasking skills; detail oriented.
- Show successful experience in the ability to enthusiastically press into action collection efforts.
- Demonstrate a good understanding of general business operating procedures and be proficient in data entry.
Education:
- Some business or similar experience.

Typical Physical Activity:
- Physical Demands/Requirements consist of standing, walking, sitting, talking on the phone, occasionally lifting up to 25 lbs., stooping, typing, fine dexterity, hearing and speaking.

Typical Environmental Conditions:
- Indoor offices, meeting rooms of a typical industrial laundry, service center or depot.

Travel Requirements:
- None

Revised:06/20/2019