Senior Analyst, Digital Wholesale

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

This role is directly involved in activities that drive profitable and sustainable top-line growth. The main focus areas of the role are ensuring flawless execution of product set-up, identifying and solving risks/opportunities in real time, proposing and implementing team process improvements, managing the digital consumer experience (including digital shelf management), and supporting the team as needed. The role works closely with the team's Key Account Managers and other members of the cross-functional team, including our Planning, Customer Operations, Marketing, Compliance, and Finance teammates, as well as with customer points of contact.

MAJOR ACCOUNTABILITIES:

• Lead and coordinate digital operations activities in support of the KAI accounts, including product set up and PDP/product catalog maintenance

• Leverage Amazon and 3rd party platform data to analyze trends, identify insights, and propose new opportunities that drive account strategy

• Manage 3rd party vendors and customer relationships

• Monitor core KPIs for business performance, including inventory health metrics, buy box performance, etc.

• Identify opportunities and implement changes for team process improvements and efficiencies

• Support team forecasting, order review, order execution, and shipment activities

• Ensure site placements and promotions coordinate with product availability, inventory levels, and business priorities

• Investigate compliance- and finance-related issues, including charge validity confirmation, dispute management in Vendor Central, and support in providing documentation as needed

• Track key GTM and other deadlines with associated reminders for the team as the backbone of the team's GTM calendaring

• Maintain team Spotfire reporting, including new report creation as needed

• Monitor consistency and alignment of Amazon system data with NB data (on order pricing, product availability, product family / variations)

• Work closely with Commercial Key Account Managers; cross-functionally with Marketing, Merchandising, Commercial Planning, Customer Operations, Compliance, Finance, and other teams as needed; and externally with several customer points of contact

• Other projects and responsibilities as they arise

REQUIREMENTS FOR SUCCESS:

• 5+ years of any combination of pure play, digital, catalog management, and/or analytics experience, e.g. ecommerce, data analysis, digital sales support

• Proficiency with Microsoft Excel; Spotfire, Vendor Central, and PowerPoint a plus

• Strong attention to detail, time management, organizational, and prioritization skills

• Strong analytical skills and numerical abilities

• Financial/business KPI acumen

• Ability to work independently as well as collaboratively within a team

• Self-motivated, proactive, resourceful with a positive, professional attitude

• Excellent verbal and written communication skills

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.