Associate Vice President of Campus Admission

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

The opportunity

The Associate Vice President of Campus Admission will report to the Vice President of Admission and oversee a full-time staff of ~25 across the offices of domestic First-Year Admission, domestic Transfer and Graduate Admission, International Admission, and Dual Enrollment. You will work with peers from Marketing, Analytics, Student Affairs, Student Financial Services, Academics, Advising, and other divisions to guide, support, and realize campus' strategic goals and enrollment goals.

You believe in SNHU's mission to expand access to education through high-quality, workforce relevant, and meaningful learning experiences. You are passionate about learner success and support that helps learners reach their goals. You will improve and grow new student enrollment on campus. You have a record of success with campus recruitment, a commitment to collaboration and inclusion, and the technical and strategic skills necessary to provide inspiration and direction to student recruitment and enrollment on campus. #LI-Onsite

In this role:

• You will be our campus' chief enrollment officer working with the Executive Vice President of Campus Administration and other enrollment partners from the campus community.
• You will provide leadership and support for implementing tactics required to fulfill university and campus strategic goals.
• You will develop an annual, data-driven, comprehensive campus recruitment and enrollment plan, aligning resources and creativity to increase outreach and achieve enrollment goals.
• You will also use your expertise and data to conduct an ongoing competitive analysis and provide recommendations within the competitive New England market.
• You will establish and manage team retention and engagement goals and set the strategic direction for department.
• You will hire, train, and monitor a team of leaders to ensure quality in operations and interactions with prospective students.
• You will ensure that the team complies with state, federal and university policies and all Title IV and accreditation rules related to student recruitment.
• You will be comfortable with providing and receiving feedback including annual performance management reviews.
• You will conduct ongoing team development including weekly one-on-one coaching sessions and quarterly all hands meetings.
• You will partner with Academic Deans and divisions across campus to develop student acquisition, and meet campus' strategic goals according to SNHU's mission.
• You will use data to operate the department. You will measure performance based on application volume, yield rate, event attendance, recruitment travel volume, and other metrics.
• You will set clear, measurable baseline expectations for all team members.
• You will manage the campus admission budget together with partners from our finance team to ensure our needs are met while being fiscally responsible. This includes managing external vendor relationships and contracts.
• You will be visible and engaged in the daily activity of the admission team and campus community.
• You will display excellent communication and relationship-building skills and the ability to manage situations well under pressure.
• You will model a high level of customer care for prospective students, families, and internal members.
• You will lead and represent the admission team at recruitment and university events and be comfortable presenting to large groups.
• You will be a part of the Vice President of Admission's leadership team that includes leaders responsible for multiple aspects of recruitment at SNHU including campus and online admission.

What we are looking for:

• Bachelor's degree and 5+ years of higher education leadership experience focused on campus-based recruitment and enrollment that includes experience with first-year, transfer, and international recruitment at both the undergraduate and graduate level.
• Experience managing teams of 15+ people.
• Experience partnering with financial aid, marketing, advising and academic colleagues.
• Record of exceeding recruitment goals
• Proficiency with CRM (Salesforce) and SIS such as Banner or other similar system

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources