Business Applications Analyst

Join the Schaedler Yesco Distribution Team!

Why You'll Love Schaedler Yesco Distribution:

At Schaedler Yesco Distribution, we've been illuminating the electrical industry since 1924! As a family- and employee-owned company, we take pride in providing innovative solutions and exceptional customer service. With 29 locations across Pennsylvania, Ohio, and New York, we provide comprehensive solutions in lighting, datacomm, automation, and industrial services.

What Sets Us Apart are our Core Values:

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  Commitment to Integrity

  
  
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  Teamwork

  
  
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  Accountability

  
  
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  Profitability

  
  

Where we work hard and go home happy!

Electrifying Benefits:

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  Health Coverage: Choose from 2 PPO options for Medical, Dental, Vision, and RX-coverage kicks in just 60 days after the 1st of the month.

  
  
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  401K with company match.

  
  
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  Flexible Spending Account (FSA) & Health Savings Account (HSA).

  
  
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  Employee Stock Ownership Plan (ESOP): Become a stakeholder in our success!

  
  
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  Quarterly bonuses.

  
  
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  Company-paid disability and life insurance.

  
  
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  Generous paid holidays and paid time off

  
  
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  Opportunities for continuing education and professional development

  
  

Summary/Objective:

The Business Applications Analyst fulfils a critical role in overseeing the integration, maintenance, and user adoption of technology applications within our company. Responsible for managing applications and platforms such as CRM, ERP, WMS, BI tools, order automation, cloud apps, mobile apps, and similar applications commonly utilized by distributors. Expertise with applications integration, ETL's and middleware such as Iguana, Kore, or Apache, for data transport in/out of our Enterprise Resource Planning (ERP) system, Product Data Warehouse, PIM applications and CRM, marketing and BI platforms. Technical expertise, project management skills, and a collaborative approach with business stakeholders is instrumental in driving system efficiency and proficiency for internal and external end users.

Essential Functions:

• Management of business applications and integrations such as ERP (Enterprise Reporting Platform), WMS (Warehouse Management System), CRM (Customer Relationship Management), BI tools, mobile apps, and other relevant applications. Management of integrations & middleware between applications.
• Collaborate with internal and external stakeholders to identify business requirements, applications assessments, upgrades, process improvement recommendations, and development of application roadmaps and new integrations.
• Ensure smooth data and information flow between various systems, including ERP, WMS. CRM, BI tools, mobile apps, supplier PIM (product information management) & EDI (Electronic data interface) (integrations & mobile applications.
• Proficient in various applications to provide technical support and guidance to end-users, providing support for system-related issues.
• Provide Tier 2 support to Help Desk and end users. Coordinate additional support needs with application providers.
• Proactively monitor the various applications performances and reliability, identify and resolve issues.
• Prepare and present reports on system performance, adoption rates, and return on investment (ROI) to executive management. Recommend appropriate KPIs for various systems to measure, and drive, adoption and determine application ROI.
• Coordinate any license updates / upgrades, as needed, and approved by management.
• Participate in the evaluation of technology tools that align with our company's objectives and meet the needs of our team members, customers and/or suppliers.
• Stay updated with industry trends and advancements in technology to identify opportunities for system enhancements and improvements. Participate in virtual users' groups and recommend applicable conferences.

• Competencies:
• Proficiency in various applications administration, usage and management.
• Proficiency in project management methodologies and tools.
• Proficiency of ERP/WMS systems and a track record of successful integration and maintenance.
• Familiarity with CRM platforms, cloud, BI tools, mobile apps, and other applications commonly used by distributors.
• Demonstrated leadership skills and the ability to motivate cross-functional teams.
• Familiarity with project management and PM tools such as Smartsheet and MS Project
• Exceptional organizational skills with attention to detail.
• Familiarity with current technology trends and advancements in the industry.
• Strong analytical and problem-solving abilities, with a focus on driving continuous improvement and process optimization.
• Exceptional communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Ability to analyze workload and establish priorities with time sensitive deadlines
• Ability to make sound decisions and see buy-in from others

Work Environment:

This job operates primarily in an office setting with the balance of the time split between visiting various branches/warehouses and attending meetings. This position requires the use of standard office equipment such as computers, internet, smart phones, and photocopiers.

Physical Demands:

• the ability to stand, walk for moderately long distances, stoop, kneel, crouch, and manipulate (lift, carry, move) weight up to 50lbs
• Ability to use a keyboard and type proficiently
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

Minimal overnight travel is required and the employee can reasonably expect on average 5% overnight travel to meet the demands of the position. Should travel be required a valid driver's license with a clean driving record is required for this position.

Education and Experience:

• Bachelor's degree in Computer Science or minimum of 5 years' related work experience preferred

• Additional Information:
• Work Shift and Hours: Monday to Friday, 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM. This position offers hybrid with 2 days remote.

Clearances and Certifications:

• U.S. Citizenship or U.S. Permanent Resident status required.

???????*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.