Senior Product Analyst, Salesforce

Okta
vision insurance, flexible benefit account, parental leave, 401(k)
United States, Washington, Bellevue
Feb 13, 2025
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We are looking for a Salesforce expert with an architect mindset to join our growing team in Business Technology (BT) and help take our CRM tech stack to the next level.In this role, you will be responsible for strategic, cross-functional programs for Go-to-Market functions to meet the company's financial and strategic business objectives. You will build trusted relationships with functional partners and teams to align focus on designing and delivering solutions for their success. You will be responsible for the end-to-end solutions, including requirements gathering, implementation, testing, deployment, monitoring, and metrics. Your business customers will look to you to provide all technical services-design, config, software development, and testing. This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. What you will be doing Partner with multi-functional teams such as Marketing, Sales, and Services to streamline and optimize the processes related to Lead-to-Opportunity Processes. Work with product owners, analysts, and development teams to build solutions that support the scale for both business and BT. Gather requirements using interviews, document analysis, workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and workflow analysis. Craft business requirement documents, process level flows, user stories, functional specifications, and system design specifications. Facilitate multi-functional alignment between business domains and BT on programs that deliver critical initiatives for the Lead-to-Order process area. Leverage marketing & sales systems and tools to the best possible extent and drive industry best practices for B2B enterprise automation technology innovations. Design and build solutions for Salesforce and related systems. Be a great partner to help define roadmaps and business priorities across all domains. Own system configuration and user setup as needed. What you'll bring to the role 5+ years of hands-on experience with implementing sales & marketing automation applications 3+ years experience with Salesforce Sales Cloud, Service Cloud, or Marketing Cloud Integration experience, including cross-functional processes Problem-solving and critical thinking skills, technical understanding, and the ability to articulate complex ideas Self-starter that seeks solutions without being told. Delivers high-quality, accurate work on time Exposure to the marketing life cycle, demand generation concepts, and related processes, including marketing resource management, outbound marketing, activity management, lead scoring, lead nurturing, account, and opportunity management Experience driving the end-to-end lifecycle, from conception to launch as well as post-launch support Familiarity with tools such as Marketo Measure, Outreach, Fullcircle, Leandata, and 6sense is preferred #LI-MC1 #LI-Hybrid Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between: $114,000 — $172,000 USD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.